Can't restore from TWRP backup, phone won't boot

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regularcarrot

New member
Feb 17, 2017
4
0
A couple weeks ago my carrier, Ringplus, went out of business, so I decided to switch to Tello. I couldn't do this because I couldn't do a carrier reset on Cyanogenmod 13, so I backed up my system with TWRP Backup, restored to stock (XT1526 Surnia Boost 5.0.2), successfully did a carrier reset. Then I tried restoring back to my original Cyanogenmod 13 backup, but it won't work, after the restore is complete, the phone won't boot. When I try rebooting after the restore is done, the phone crashes at the WARNING BOOTLOADER UNLOCKED screen. It can boot into Fastboot or TWRP, but it won't boot into the restored backup.

Is there anything I can do to get my Moto E 2015 Surnia XT1526 phone to boot once I restore from my backup?
 

oppodi

Senior Member
Jul 27, 2015
175
43
A couple weeks ago my carrier, Ringplus, went out of business, so I decided to switch to Tello. I couldn't do this because I couldn't do a carrier reset on Cyanogenmod 13, so I backed up my system with TWRP Backup, restored to stock (XT1526 Surnia Boost 5.0.2), successfully did a carrier reset. Then I tried restoring back to my original Cyanogenmod 13 backup, but it won't work, after the restore is complete, the phone won't boot. When I try rebooting after the restore is done, the phone crashes at the WARNING BOOTLOADER UNLOCKED screen. It can boot into Fastboot or TWRP, but it won't boot into the restored backup.

Is there anything I can do to get my Moto E 2015 Surnia XT1526 phone to boot once I restore from my backup?
Wipe system data and try restoring again
Or
Wipe system data and flash any custom ROM
 

regularcarrot

New member
Feb 17, 2017
4
0
Wipe system data and try restoring again
Or
Wipe system data and flash any custom ROM

Here's what I'm doing: (I'm writing it out since I'm not allowed to link to pictures I took of the process)

On the Wipe/Advanced Wipe screen, I select the following partitions to wipe:
Dalvik / ART Cache
System
Data
Internal Storage
Cache

The wipe process goes as follows:
Updating partition details...
...done
Full SELinux support is present.
MTP Enabled
Wiping Dalvik Cache Directories...
Cleaned: /data/dalvik-cache...
-- Dalvik Cache Directories Wipe Complete!
Formatting System using make_ext4fs...
Wiping data without wiping /data/media ...
Done.
Wiping internal storage -- /data/media...
Formatting Cache using make_ext4fs...
Updating partition details...
...done

Restore
Select Backup from Micro SDCard
2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e

Restore
Backup made on Mon Feb 13 00:40:34 2017
Name:
2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e
Select Partitions to Restore:
System (checked)
Data (checked)
Boot (checked)
Enable MD5 Verification of Backup Files (unchecked)

Restore Complete
Successful
Updating partition details...
...done
Full SELinux support is present.
MTP Enabled
[RESTORE STARTED]
Restore folder: '/external_sd/TWRP/BACKUPS/TAO9800XCQ/2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e'
Skipping MD5 check based on user setting.
Calculating restore details...
Restoring 3 partitions...
Total restore size is 4944MB
Wiping System
Formatting System using make_ext4fs...
Restoring System...
[System done (66 seconds)]
Wiping Data
Wiping data without wiping /data/media ...
Done.
Restoring Data...
[Data done (249 seconds)]
Restoring Boot...
Flashing Boot...
[Boot done (2 seconds)]
Updating partition details...
...done
[RESTORE COMPLETED IN 325 SECONDS]

After that, the phone now doesn't boot beyond the WARNING BOOTLOADER UNLOCKED screen. I even tried leaving it on for 2 hours, and only got that screen.

I'm hoping that someone knows a way that will allow me to successfully restore from this backup, and that I won't have to flash to a new custom rom rather than restoring from my backup, since that would mean setting up the phone from scratch again.
 

Android_noob17

Senior Member
Sep 3, 2015
349
126
Here's what I'm doing: (I'm writing it out since I'm not allowed to link to pictures I took of the process)

On the Wipe/Advanced Wipe screen, I select the following partitions to wipe:
Dalvik / ART Cache
System
Data
Internal Storage
Cache

The wipe process goes as follows:
Updating partition details...
...done
Full SELinux support is present.
MTP Enabled
Wiping Dalvik Cache Directories...
Cleaned: /data/dalvik-cache...
-- Dalvik Cache Directories Wipe Complete!
Formatting System using make_ext4fs...
Wiping data without wiping /data/media ...
Done.
Wiping internal storage -- /data/media...
Formatting Cache using make_ext4fs...
Updating partition details...
...done

Restore
Select Backup from Micro SDCard
2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e

Restore
Backup made on Mon Feb 13 00:40:34 2017
Name:
2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e
Select Partitions to Restore:
System (checked)
Data (checked)
Boot (checked)
Enable MD5 Verification of Backup Files (unchecked)

Restore Complete
Successful
Updating partition details...
...done
Full SELinux support is present.
MTP Enabled
[RESTORE STARTED]
Restore folder: '/external_sd/TWRP/BACKUPS/TAO9800XCQ/2017-02-13--00-39-33_cm_surnia-userdebug_6.0.1_MOB30R_aeb84f171e'
Skipping MD5 check based on user setting.
Calculating restore details...
Restoring 3 partitions...
Total restore size is 4944MB
Wiping System
Formatting System using make_ext4fs...
Restoring System...
[System done (66 seconds)]
Wiping Data
Wiping data without wiping /data/media ...
Done.
Restoring Data...
[Data done (249 seconds)]
Restoring Boot...
Flashing Boot...
[Boot done (2 seconds)]
Updating partition details...
...done
[RESTORE COMPLETED IN 325 SECONDS]

After that, the phone now doesn't boot beyond the WARNING BOOTLOADER UNLOCKED screen. I even tried leaving it on for 2 hours, and only got that screen.

I'm hoping that someone knows a way that will allow me to successfully restore from this backup, and that I won't have to flash to a new custom rom rather than restoring from my backup, since that would mean setting up the phone from scratch again.
Have you tried flashing a custom ROM? And what version recovery are you using?
 

regularcarrot

New member
Feb 17, 2017
4
0
Did you try flashing back to stock? Did you try any newer roms?

I temporarily flashed back to Stock to do a carrier reset, which couldn't be done with CM13 for some reason. But flashing back to stock meant losing the apps and data and settings I had previously, so I wanted to backup using TWRP, temporarily flash back to stock and do the carrier reset, then restore back to CM13 using TWRP, so that I could keep my apps and data and settings. I flashed back to stock successfully but couldn't restore back to CM13 using the backup.
 

Android_noob17

Senior Member
Sep 3, 2015
349
126
I temporarily flashed back to Stock to do a carrier reset, which couldn't be done with CM13 for some reason. But flashing back to stock meant losing the apps and data and settings I had previously, so I wanted to backup using TWRP, temporarily flash back to stock and do the carrier reset, then restore back to CM13 using TWRP, so that I could keep my apps and data and settings. I flashed back to stock successfully but couldn't restore back to CM13 using the backup.
That's unfortunate man. Next time you should use titanium backup.
 

k8C

Member
Oct 24, 2014
29
6
I switched from TWRP to OrangeFox recovery, move backup from TWRP folder to Fox folder and restored the data, then my phone can boot normally