Can't update my rooted phone.

[TheAddict94]

I have found people with the exclamation mark and the little android but my case is a tiny bit different and I wasn't able to find a clear enough, noob friendly answer.

The problem: After a notification popped up asking me if I want to download the new 2.3.4 update I agreed and downloaded everything successfully. The second I clicked ok on "install now" it just kind of shut down and showed me an exclamation mark with a little blue droid.

The phone (imported from the US) is a T-Mobile Sensation 4G.

I have a BLUE android, not a GREEN one. For some reason everyone who has encountered this problem had a green droid, mine is blue.

Someone said something about RUU, but I have no idea what that is, it's a very new phone, runs stock firmware and has ClockworkMod.

So.. any help guys?

Kernel version
2.6.35.10-gb7a86da
Baseband version
10.42.9007.00P_10.11.9007.15_M
Android version
2.3.3

 

[rddocke]

Ruu is basically the base that the phone was in software wise when it is stock. It's only an exclamation point with no text? And if it has text what exactly does it say? As I understand it rooted devices are unable to revieve OTA updates. You can however work around it check out this link here and follow steps lots of reading involved for you being you got it rooted on 2.3.3

 

[mzmo]

Your phones rooted, so in order to do a OTA, you have to revert back to the stock recovery, meaning you will lose root but you can always root again.
Your OTA you just downloaded should be in your /sdcard/Download folder. Rename it "update.zip" & move it to the root of the sdcard. Then follow this http://forum.xda-developers.com/showthread.php?t=1228648&highlight=OTA+stock
This method helps update without losing data

Sent from my HTC Sensation Z710e