Capacitive button backlight not working.

[Cygnusia]

Hi guys,

I recently picked up a U11 as a replacement for my old, ailing Galaxy S5. I've noticed that the backlight for the capacitive buttons NEVER comes on. I've OTA updated to Oreo, I've changed the settings for the buttons to "Always On" and I've even gone ahead and did a factory reset on it. It's stock everything (for now!) and no root.

If it comes down to it, I can just do without... but I'd really rather having it working the way it's supposed to...

 

[Cygnusia]

So... quick update.

Apparently, my notification light wasn't working either. I actually didn't even know if it had one until I looked it up.

That aside, I finally received my screen protector and case. I turned the phone off to apply the glass protector, turned the phone back on... and suddenly have my notification light and the 'Recent' button backlight working. The 'Back' button is still off. So... loose connection? Now I'm wondering if I give the phone another 'massage' (like when I was working with the protector and getting out bubbles) if the back button will come on, or it will just stop working again...