Captivate i896 - Absolutely unable get Windows to recognize it

[retrolab]

I'm trying to root my friend's Rogers Captivate i896 using Odin but can't get the computer to recognize the device. I tried installing the drivers mentioned throughout other threads. I've tried uninstalling Keis, uninstalling the drivers, connecting to different USB ports, tried several computers/laptops running XP & Win7, tried USB desbugging on/off, tried "mass storage/kies firmware update/ask when connected."

He got the phone with Eclair and when it became available he then updated to Froyo through Keis. Ever since that update he hasn't been able to get any computer to recognize the phone. When I root my sgs i9000 I did have an issue with "mtp application error" that ended up being a missing driver but with this i896 model I've tried several different drivers and still nothing.

I can't root if the Odin can't 'see' it, or is there another way? Any others out there that have had success? Any help is much appreciated.

 

[RootTheMachine]

First of all, you don't use Odin to root it. Odin won't see it when the phone is on; only in download mode. You will just need SuperOneClick in order to root.

It is also unclear whether you are trying to say that Windows won't recognize it, or just Odin

Sent from my ICS Samsung Captivate

 

[retrolab]

Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?

I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.

 

[RootTheMachine]

Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?

I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.

Sure, you can use Odin/Heimdall to flash any stock firmware, but it's not going to help you if the phone can't be recognized. It sounds like something is physically malfunctioning. Are you using the USB cable that came with the phone? I suspect that either the cable or USB port is malfunctioning.

 

[retrolab]

I thought the same thing but I am using the cable that came with the phone and I tried different ports. I also tried different laptops running different versions of windows. So strange. Ah well thanks for the help.

 

[III Man]

I had a similar problem with my captivate before I changed the ROM, but only on one particularly stubborn computer. I ended up having to go through this process to get my phone to connect:
- Uninstall the USB driver
- Reboot computer
- Connect phone with debugging off
- Install USB driver
- Reboot computer
- Connect phone with debugging on.
After that, it worked just fine in whatever mode I wanted.

You may have already tried that process, but if not I hope it helps.