Captivate won't clear!

[brookssw]

Yesterday my phone started acting up:

- Applications started failing
- Couldn't uninstall apps (it acted like they uninstalled, but they were back after reboot)

I tried wiping from recovery mode, but all apps are still there

I've even tried using Odin to do a master clear and reflash to stock, yet all the apps are still there. All the startup apps crash when I restart the phone, including the launcher, so the phone is unusable.

I'm desperate here, as I'm without a phone... any help is greatly appreciated

 

[sparker366]

Ok put the phone in download mode but don't reboot to download mode where you see the yellow droid. Make sure you are at the home screen. Then run Odin then plug the phone in and make sure odin recognizes it. Then hit master clear and the phone will be wiped. Then put it back to download mode, with the yellow droid and then flash back to stock.

 

[brookssw]

That's exactly what I've already done, but I'll try it again

Actually, follow up question; how do I put it into download mode without going to the yellow screen?

Another edit: did you mean to say debugging mode?

 

[sparker366]

Yeah sorry I keep referring to usb debugging as download mode sorry for that.

setting > applications > development > usb debugging

 

[brookssw]

ok, completed the master clear. It stated everything was successful. After the reboot, the phone came back, all apps still installed, and all apps still trying to launch on startup and FC-ing immediately. Going to try the reflash to stock now

 

[brookssw]

Same thing... after master clear and reflashing, everything is still there...

 

[sparker366]

Do a facotry reset from the privacy menu and see how that works if not then reboot into recovery and clear data/cache and see if that does anything. Master clear completely wipes the phone there is nothing on it at all. Can you get into any program to uninstall stuff.

I would take it back and tell them its got a mind of its own.

 

[brookssw]

I've tried all of those things multiple times. When using uninstall programs, the device acts like it's uninstalling, but does it way too quickly and says it's successful. They're still there, though, and after I reboot they show up again.

 

[jhernand1102]

I've tried all of those things multiple times. When using uninstall programs, the device acts like it's uninstalling, but does it way too quickly and says it's successful. They're still there, though, and after I reboot they show up again.

Ok here is what you do...Menu/settings/sd card and phone storage..scroll to internal storage and unmount sd card...then format sd card...Then reboot in to downlaod mode and reflash with odin 1 click...after it boots up reboot into recovery mode and clear cache and user data...then reboot and you will be good to go...You willl lose all your stuff on your internal storage so back up anything important...

 

[brookssw]

Sadly this didn't do the trick either, and I unmounted/formatted the internal twice for good measure. It's like there's a hardware problem, or the storage is locked out somehow. I gave up earlier today and called in the warranty, so there's a refurb on the way now. I hate to give up, but I think it was the only remaining option