Cellular Network x Wifi Problem

[cpimentel]

Hi guys.

I own a HTC Ultimate (HTC Titan here in Brazil) and I'm suffering for something that bothered me before in the Windows Mobile 'age'.

As the major users of smartphones, I keep my cellular connection always on and at home, or other places, I turn on my WIFI.

What happened is that, for some reason, the applications after a while stop using the WIFI connection. I know that because I often use EDGE instead 3D.

If I turn off the Cellular network, everything keeps running smooth.

Is anyone having the same behavior? I didn't see this in my HD7, as far as I remember.

Regards,
Cris

 

[anaadoul]

Hi guys.

I own a HTC Ultimate (HTC Titan here in Brazil) and I'm suffering for something that bothered me before in the Windows Mobile 'age'.

As the major users of smartphones, I keep my cellular connection always on and at home, or other places, I turn on my WIFI.

What happened is that, for some reason, the applications after a while stop using the WIFI connection. I know that because I often use EDGE instead 3D.

If I turn off the Cellular network, everything keeps running smooth.

Is anyone having the same behavior? I didn't see this in my HD7, as far as I remember.

Regards,
Cris

yep, I'm in.
For some reason, apps ( and browser) use 3G over wireless! I hate it and switch data to off :|

Will contact HTC to check soon.

 

[rtydevine]

The same for me ! I need to turn off cellular data to use wifi connection too often. I don't like it.

Sent from my TITAN X310e using XDA Windows Phone 7 App

 

[cpimentel]

yep, I'm in.
For some reason, apps ( and browser) use 3G over wireless! I hate it and switch data to off :|

Will contact HTC to check soon.

The Facebook is the champion. If I turn on Wifi and then open it, it will use the Wifi. If I got back and return to the App.. no more Wifi, only Cellular network.

This is the same thing on Windows Mobile. Microsoft should learn something from the competitor where they just keep one network running at a time!

What bothers me is that I don't remember this occuring in my HD7. Will put my SIM on it and try to see what happens.

[]'s
Pimentel

 

[z_rudy]

Keep us updated please on HTC's reply. My 3G consumption is soaring every day

 

[cpimentel]

Evidence

I got an evidence yesterday that the OS is using Cellular Data while WiFi is on.

I used all my bandwidth on my plan, so Vivo as it's customers to keep a low speed or pay by MB used. This is done through the browser.

So I found that I was using the Cellular data while wifi is on when I opened the browser and receive the page from vivo asking me to choose wherever I wanna do use.

I don't know why MS still thinking that we wanna to shutdown thinks on phone to be able to use it properly. Why not implement like the others platforms where the OS just keep 1 way to connect to internet?

Amazing how they don't know how to advertise the product but know how to take away some pleasure to use the platform.

Hope they fix this in Apollo or a new OTA update. It's about time to show the users that indeed the phone can be updated OTA.

[]'s
Pimentel

 

[anaadoul]

The Facebook is the champion. If I turn on Wifi and then open it, it will use the Wifi. If I got back and return to the App.. no more Wifi, only Cellular network.

This is the same thing on Windows Mobile. Microsoft should learn something from the competitor where they just keep one network running at a time!

What bothers me is that I don't remember this occuring in my HD7. Will put my SIM on it and try to see what happens.

[]'s
Pimentel

I do remember having this problem on my Windows Mobile but i have NEVER faced it with Windows Phone 7 on my Omnia 7! This is something related to HTC not Microsoft.


Quick Heads up, this is my message to HTC.

NOTE: HTC TITAN is not available on the device list, i chose the RADAR as it the one that is close to it. THIS PROBLEM IS RELATED TO HTC TITAN WINDOWS PHONE 7.5.
Dear Support,
Me and a lot of others who bought the HTC Titan Windows Phone 7.5 are facing a strange problem with 3G and WiFi.
For some reason, even when im connected to WiFi with internet connectivity the phone uses the Data Services from the Mobile Operator!
The fix is simple, go to settings > Mobile Network > Disable Data.
but it is actually not a solution.
This bug doesnt happen all the time, sometime traffic goes into WiFi as it should and suddenly it stopps and starts going thorugh the Cellular network!
I would love to know the reasons behind this issue (Not only me who is having it) and how to fix it (if we can do our selves).
If it is not possible to fix by my self, when HTC is going to release a fix?
Kindly note that this is NOT a Windows Phone 7.5 problem as i DO own a Samsung Omnia 7 with OS 7.5 and i dont face this problem.
Your quick reply is highly appreceated

 

[cpimentel]

I do remember having this problem on my Windows Mobile but i have NEVER faced it with Windows Phone 7 on my Omnia 7! This is something related to HTC not Microsoft.


Quick Heads up, this is my message to HTC.

Take a look at this: http://www.microsoft.com/windowsphone/en-us/howto/wp7/start/connecting-how-and-when.aspx

"Your phone will typically choose a Wi-Fi connection over a cellular data connection when they're both available."

I'm afraid of this "typically". In my opinion, the correct way is to choose Wifi OR Cellular Data. One network at a time.

This week I will try to run some 'tests' on my HD7. I really don't remember having to switch of the celullar data to use correctly the wifi.

Keep us updated.

[]'s
Cris

 

[cpimentel]

HTC Update

It looks like HTC has found the problem and is delivering an update for Titan. Can anyone confirm this?

Unfortunatly I own a Ultimate (Titan here in Brazil) and probably will take longer to Vivo test and delivery things =(

 

[rob_p]

There is an update for the Titan, but I don't know if this includes the fix you are talking about, or if there will be another update?