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Question Cellular Signal Not as good as other phones? 4g LTE/5g T-mobile

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Ankurnmhs

Member
Feb 10, 2018
14
2
I own two Samsung Galaxy a32 5G phones on T-Mobile. Prior to this I owned a pixel 3A, and also I own a LG Stylo 4. While using the Samsung GalaxyA32, one thing that I've noticed is that the signal pick up for the cellular service is not as good as the pixel or the LG Stylo 4. The pixel and the LG Stylo 4 utilize only the 4G LTE signal. This one obviously has the 4G LTE, and the 5G connection. What I'm noticing is that in places where there is low signal and able to make phone calls using the pixel 3A and also the LG Stylo 4 but I'm unable to do so with the Samsung Galaxy phone. Initially I thought it was just a problem maybe with the 5G, and the 5G switching over with to the 4G LTE, and during that network switch that could have led to drop calls. Therefore what I have done is change the mobile networks to only 4G LTE 3-g, 2G, connection. Even with that I am seeing that the pixel, and the LG Stylo for having a better connection with the 4G LTE and that of the Samsung Galaxy A 32. I do not believe it is a defective phone since I'm having the same issue with two of the phones. I've called T-Mobile before, and made sure that I have a latest SIM card, I've also done Network resets. And even Factory resets. I did not think that now was a time where different phones got better signals than others, like Nokia did back in the 90s. Is anyone else having a similar type of issue? I have been updating the software as it comes out as well. Otherwise its a good Free Phone....
 

hyelton

Recognized Contributor
May 26, 2010
13,810
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Wilmington
The modem in the A32 is not that great. At my house I get around 6-10mbps over 5G while the recent OnePlus Nord N200 5G thats now free gets upwards of 40mbps which is on par with my other devices.
 

ISO_Joe

New member
Jun 29, 2021
2
0
I also got this phone for free through T-Mobile by turning in my Moto Z2 and I am not so happy about... Sure it was 3 year old phone but at least it wasn't as cheap as this.

I'm not sure about mobile data being slower or worse than other 5G phones but It wouldn't surprise me at all.. The Wifi (chip?) they use I know for sure is cheap, as it doesn't work or connect with cameras I use for work remotely. It also disconnects from my home wifi or has poor range. My mom got the same phone with the trade in and same problems. I'm planning on selling it while it still has some value and going back to Motorola or even a google pixel.

I understand it being a budget phone but to cheap out one of the most important aspects of a phone is just bad.
 

no clue

Senior Member
Oct 20, 2008
114
10
Bellevue
I have both Oneplus N200 5G and Samsung A32 5G. Both on Tmobile and I have no issue with Samsung MTK chip, in fact, it out perform SD480 modem with 5G.
IMG_20210804_214139475.jpg
 

blackhawk

Senior Member
Jun 23, 2020
7,049
2,568
There's a big difference between signal strength and data transfer speed.
You can have good signal strength but poor transfer speeds, but not vice versa.

Try clearing the system cache and a network reset.
 
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no clue

Senior Member
Oct 20, 2008
114
10
Bellevue
Tried again just now. Samsung a32 still get better result compare to oneplus n200.
Oh well..
Samsung is under a326usqu3auf7
Oneplus is under 11.0.1.5de18cb
IMG_20210805_163410845_HDR.jpg
 

hyelton

Recognized Contributor
May 26, 2010
13,810
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Wilmington
All my A32's act the same in a rual area 5G unreliable etc etc data will stop working until airplane mode or disable 5G.. The OnePlus Nord N200, iPhone 12 Pro Max, OnePlus 8T,etc dont have that issue.

Also in some of your screenshots says XFINITY like you tested it over WiFi
 

no clue

Senior Member
Oct 20, 2008
114
10
Bellevue
All my A32's act the same in a rual area 5G unreliable etc etc data will stop working until airplane mode or disable 5G.. The OnePlus Nord N200, iPhone 12 Pro Max, OnePlus 8T,etc dont have that issue.

Also in some of your screenshots says XFINITY like you tested it over WiFi
LOL, you sound like I am providing fake testing. I am using N200 myself beause faster facial recognition. However, the fact remain that A32 is faster for me. Here is another shot while during the testing.

But, it is possible all depend on where user live? I am couple blocks away from T-mobile HQ in Bellevue WA.

BTW, I literally PM uninstall all t-mobile packages off both of my phones. why don't you do the speedtest between your N200 and A32 since you also have both, curious what is the different?
IMG_20210810_193106118.jpg
 
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hyelton

Recognized Contributor
May 26, 2010
13,810
6,162
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Wilmington
My issue is not just speed, its the point that the A32 will loose data randomly.

Example I put an A32 and N200 in the window facing my cloeset tower turn on hotspot let them sit there, within 30 min the A32 will drop the connection and or drop down to LTE while the N200 stays connected for days on end without issue. Granted I'm more rural but its the point the N200 holds on a consiant 30mbps while the A32 cant even maintain a connection. In city areas its fine.
 

financeledger

Senior Member
May 31, 2021
127
20
My issue is not just speed, its the point that the A32 will loose data randomly.

Example I put an A32 and N200 in the window facing my cloeset tower turn on hotspot let them sit there, within 30 min the A32 will drop the connection and or drop down to LTE while the N200 stays connected for days on end without issue. Granted I'm more rural but its the point the N200 holds on a consiant 30mbps while the A32 cant even maintain a connection. In city areas its fine.
i usb tether my a326u1 and it never drops, maybe you have a faulty one? maybe network depriorisation?
 

hyelton

Recognized Contributor
May 26, 2010
13,810
6,162
29
Wilmington
i usb tether my a326u1 and it never drops, maybe you have a faulty one? maybe network depriorisation?
USB tether same thing. Cant be faulty all 4 of them do this... If it was network depriorsation that would affect the N200 and OnePlus 8T as well which it doesnt. Granted the A32 works great in populated areas where signal is good, but rual areas it fails while others are still fine.
 

GalaxyA325G

Member
May 11, 2021
44
12
No big deal, but I must say I'm a little confused that people in this thread seem to be confusing cellular "speed" (Mbps) with cellular "signal strength" (dBm), at least that's what it appears to be when I skim this thread.

If people are equating them, then that's fine - I won't quibble (as they're somewhat tangentially related even as they're two completely different measurement units of different things altogether).

What caused me to open this thread was the title said "Cellular Signal" even as it doesn't discuss anything about cellular signal strength.

If it's only about speed tests, then maybe the title can be edited by the OP, but if it's really about cellular signal strength, there are a bunch of good free ad free gsf free apps which measure & report cellular signal strength (usually it's measured in decibels of varying types) in a moving graph (the graph is the important part as the numbers themselves can fluctuate wildly).
 
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GalaxyA325G

Member
May 11, 2021
44
12
The signal strength is easy to view in settings...

Yes. Thank you for clarifying. I wasn't clear enough. I'm sorry.
This will get you instantaneous signal strength readings.
  • Android 11 Settings.
  • Tap About phone.
  • Tap Status information.
  • Tap SIM card status.
  • Scroll down to Signal strength.
  • This is your instantaneous signal strength in dBm & asu.
By way of additional useful signal strength functionality, most (if not all) of the free ad free apps I previously listed not only provide a moving real-time graph of that same instantaneous cellular signal strength in any of a number of measurements (e.g., RSSI, RSRP, RSRQ & SNR) but they also provide the unique tower ID (often down to the exact sector antenna) and the neighboring cells, along with frequency, band, EARFCN, etc.

I think some even estimate the location of the cellular tower on an OSM map (where even the unregistered homeowners' microcells are located on those maps - which aren't usually found on Internet databases).
 

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CloudRealm

Member
Aug 20, 2018
11
2
LOL, you sound like I am providing fake testing. I am using N200 myself beause faster facial recognition. However, the fact remain that A32 is faster for me. Here is another shot while during the testing.

But, it is possible all depend on where user live? I am couple blocks away from T-mobile HQ in Bellevue WA.

BTW, I literally PM uninstall all t-mobile packages off both of my phones. why don't you do the speedtest between your N200 and A32 since you also have both, curious what is the different?
View attachment 5382925
Just wanna say, it might be doing worse on one device vs the other because the tests are running at the same time so they're both fighting for the limited bandwidth. And whatever device starts first gets the lead and keeps it.
 

The French Tickl3r

Senior Member
May 19, 2013
175
31
Montreal
Latest patch (baseband A326WVLU6AUK2, November 1st 2021) sort of fixed the bad wifi signal. However, my 5g signal is still trash with this phone (I'm with Telus).

I just keep it on LTE and it works nicely.
 

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    There's a big difference between signal strength and data transfer speed.
    You can have good signal strength but poor transfer speeds, but not vice versa.

    Try clearing the system cache and a network reset.
    1
    This device built-in antenna or modem may not be the best for your T-Mobile LTE connections...