Chinese seller messed up 7t flash to EU ROM?

anzial

Member
Dec 7, 2019
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2
0
So I got 7t off Aliexpress. I asked the seller not to flash Global Rom (whatever that means) but he said he can't do that. Well I ordered it anyways and it arrived clearly used (i.e. customized with apps like Netflix and some apps like Google Movies marked as used 2 weeks before I got it in Google Play Store) and with EU ROM installed. The biggest issue is troubles with installing anything via Google Play store. After I logged in with my gmail account, PlayStore got stuck updating apps like Google services and Chrome. Then I couldn't install ANYTHING, any app I add would get stuck downloading. I obviously set the proper date and time (btw, when the phone arrived, it was off by a few days on the clock, not sure why would that be the case), tried clearing cache/data on Play Store, Play Store Services, rebooting, anything I could think of I tried and still it doesn't work. Then by some miracle some apps got installed (after hours of idle) but an hour later the same story all over again! I'm wondering if the vendor messed up the EU ROM flash and it's acting up, or perhaps he installed some spyware/malware which is interfering with normal operation of the phone. I'm ready to apply MSM tool and flash international ROM but would like to hear any suggestions to avoid that, don't want to brick the phone, besides, I prolly should start a dispute with guy for messing up the phone so bad that I paid a lot of money for
 
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techlogik

Senior Member
Aug 23, 2006
1,852
304
83
You need to MSM the phone back to a global stock that is available..find that thread. Or, just dispute the charge and return the thing. Sound sketchy the entire situation.
 

morback

Senior Member
Mar 9, 2011
484
201
63
Follow the instructions to factory reset the phone with MSM tool and everything will be fine don't worry.

By the way, Netflix is installed by default as a system app this is normal. As well as Google play movies.

You could try a simple factory reset from the settings first.
 

anzial

Member
Dec 7, 2019
14
2
0
yeah, MSM is the last resort, that's why I asked. I was just wondering what the heck happened and why I can't install anything despite all the troubleshooting I tried. I'm also not sure if MSM will clear up everything the guy left behind on my phone.

The problem is not just the installed apps like netflix, it's the reported usage of the apps 2 weeks prior to delivery! I didn't even know it, just came across "my apps" screen in Play store and there it is, some apps report being used 2 weeks ago, and that's in the first few hours of me receiving it. I'm just not comfortable with the phone that's been in use by someone before I got it, not sure if I can trust with my financial data, passwords and so on. The seller took a whole week from the moment I placed the order to shipping it out, probably a bit more.
 
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morback

Senior Member
Mar 9, 2011
484
201
63
yeah, MSM is the last resort, that's why I asked. I was just wondering what the heck happened and why I can't install anything despite all the troubleshooting I tried. I'm also not sure if MSM will clear up everything the guy left behind on my phone.

The problem is not just the installed apps like netflix, it's the reported usage of the apps 2 weeks prior to delivery! I didn't even know it, just came across "my apps" screen in Play store and there it is, some apps report being used 2 weeks ago, and that's in the first few hours of me receiving it. I'm just not comfortable with the phone that's been in use by someone before I got it, not sure if I can trust with my financial data, passwords and so on.
I understand. You ordered it from China? How much time did it take to come?
Mine took 5 weeks. So usage 2 weeks ago would not be worrisome. Maybe they simply forget to reset the phone after flashing the ROM. I don't know the procedure but they maybe test the phone quickly before resetting it and this time.... They forgot to factory reset it. But the fact that you can't install apps is really strange I agree. Anyways MSM should format and re-encrypt everything so it should be good.
 

anzial

Member
Dec 7, 2019
14
2
0
I understand. You ordered it from China? How much time did it take to come?
Mine was about 3 weeks but that's as reported by Aliexpress. The postal service actually recorded receiving the package about 2 weeks before I got it, so it's possible that the guy simply printed out the shipping label but shipped it later.

Does MSM clear out any potential rooting or whatever else in the bootloader apart from firmware itself?
 
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morback

Senior Member
Mar 9, 2011
484
201
63
Mine was about 3 weeks but that's as reported by Aliexpress. The postal service actually recorded receiving the package about 2 weeks before I got it, so it's possible that the guy simply printed out the shipping label but shipped it later.

Does MSM clear out any potential rooting or whatever else in the bootloader apart from firmware itself?
As I understand, it completely resets the phone to stock so you should loose root and unlocked bootloader if it was unlocked.
 
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vimto25

Senior Member
Jan 1, 2009
1,200
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Burton-On-Trent,UK
I got a 7t pro McLaren edition from China, took 5 days to get to me buying from eBay. Arrived 2 hours ago sealed brand new with global rom/Google maps out the box. It's weird some have oxygen OS and playstore from factory and some don't
 

anzial

Member
Dec 7, 2019
14
2
0
Mine arrived sealed as well, but it was sealed by the seller, not at the OnePlus factory. It was obvious from the addition of a plug adapter and misplaced SIM ejector in the box
 
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