Hello guys,
I run into a problem recently were my device won't boot. I tried a plethora of different solutions but nothing worked, I will have to factory reset to fix the issue.
My problem right now is that I can't access my files to make a backup. On my computer the device is connected and recognized but I can't access it's files. I also have TWRP and in TWRP Recovery it's unable to mount the Internal Storage and it shows up as 0MB. After a lot of research what seems to be the problem is that my files are encrypted, I don't know why this is (I guess for protection) but I didn't have any problems before. To my understanding if the phone is booted up you can access the files but if it can't boot then they stay encrypted. The encryption key should still be in my phone since I haven't formated it.
So how can I decrypt my data so that I can backup my files ? there must be a way for cases like this when something happens and the device can't boot, since the key is in the device it's self and I have the phone I should be able to, I also have access to every single account (google, xiaomi etc.) that is associated with this smartphone. If for security reasons that is not possible, would an authorized repair center be able to do it with proof of purchase and ownership ?
I am not 100% sure of my os version but it was 12.5.x.x, I have the unofficial twrp 3.5.0_10-beta. USB Debugging is enabled. Any other information you might need I can provide!
Thanks a lot everyone !
I run into a problem recently were my device won't boot. I tried a plethora of different solutions but nothing worked, I will have to factory reset to fix the issue.
My problem right now is that I can't access my files to make a backup. On my computer the device is connected and recognized but I can't access it's files. I also have TWRP and in TWRP Recovery it's unable to mount the Internal Storage and it shows up as 0MB. After a lot of research what seems to be the problem is that my files are encrypted, I don't know why this is (I guess for protection) but I didn't have any problems before. To my understanding if the phone is booted up you can access the files but if it can't boot then they stay encrypted. The encryption key should still be in my phone since I haven't formated it.
So how can I decrypt my data so that I can backup my files ? there must be a way for cases like this when something happens and the device can't boot, since the key is in the device it's self and I have the phone I should be able to, I also have access to every single account (google, xiaomi etc.) that is associated with this smartphone. If for security reasons that is not possible, would an authorized repair center be able to do it with proof of purchase and ownership ?
I am not 100% sure of my os version but it was 12.5.x.x, I have the unofficial twrp 3.5.0_10-beta. USB Debugging is enabled. Any other information you might need I can provide!
Thanks a lot everyone !