Communication problem during call! ENOUGH

[kaiowasss]

I bught this phone almost 3 weeks ego and I'm facing this problem.
Also video record quality f... up

There are many solution on forums, internet, youtube etc.
- Root the phone ( I dont want my warranty cancalled )
- Factory reset ( No solution )
- Disable 'ok google' ( No solution )
- Download sound abaout app ( No solutions )
- Wait for the next update ( There will be no solution for this issue why? )

I saw many people facing the same problem like me,
Its not only for mi mix2, you may face any device from xiaomi
Its very well issue and for a long long time people still complaints.

I'm just wondering if the problem with hardware?
Why only some people face with this problem why not all of them?
If I give this phone back for warranty couple of times with the same issue you guys think I can take my money back?

Is there anyone solve this and share how?

 

[jhs39]

I don't understand specifically what communication problem during call means. Poor call quality? Call disconnecting? You can't hear caller? Caller can't hear you? Problem with speakerphone?

 

[kaiowasss]

I don't understand specifically what communication problem during call means. Poor call quality? Call disconnecting? You can't hear caller? Caller can't hear you? Problem with speakerphone?

Caller cant hear me very well from time to time while speaking.
They say my voice getting very low some moment and it fix itself while speaking.

 

[adiltapti]

I am facing the same Problem.
People even can t hear me or phone says that there is a network problem.
But network is fine. It s best network in Germany, therefore only the Problem ofthe fone.
Regards

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[R3dRacer]

Are you on China ROM or Global?

 

[sebek_d]

I notice that after last upgrade on stable sound issue is gone.

 

[linlinlin1992]

Your problem description does sound more like a signal strength thing than a phone hardware issue. Even though you mentioned it as a common issue, browsing through MIUI Chinese forum I see few people complain about that. More of them are complaining about the loss of connectivity to internet from time to time in games, which I also think is not a hardware issue but the network problem.

So... I assume you are not a tech freak that flashing a lot of roms, maybe try to contact Xiaomi's after sale service for help? Also do check whether other users (using the same network service in your area) having the same issue, and if you have a spare phone, would it also reproduce the same problem?

 

[adiltapti]

No thats not Signal strength problem.
Thats obviously a phone problem.
My mix2 does this regularly. More than half the time.

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