Compatibility doesn't make sense. Need to get away from T-Mobile.

[Turnhoo]

So, the main issue is that I need to get it away from Tracfone T-Mobile because their service is terrible in my area. I can't seem to get either a Tracfone AT&T or Tracfone Verizon SIM to work yet the phone is compatible (according to the websites respectively) with Cricket wireless (AT&T) and US Cellular (cdma). I don't understand... That is why I brought this question to all of you. I live and work in a rural area and it may sound crazy but all I want to do is make stinking phone calls. Oh and I checked the IMEI and it is not locked by any carrier.

 

[Turnhoo]

You guys suck...

I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).

 

[maydayind]

No nead to start two threds about the same thing.

NO your phone will mot stop working... Just chill

 

[Falkentyne]

I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).

No nead to start two threds about the same thing.

NO your phone will mot stop working... Just chill

This is correct. Read my post I wrote in the other thread about the VOLTE issue.
If the phone supports VOLTE, you need a SIM that is compatible with it!

----------

I have some information that might make all of you guys happy.

I was told by Safelink Wireless that VOTLE is a function of BOTH the phone *AND* the sim card.
Basically, if the phone itself is VOLTE compatible but the sim card is not, then the phone will be reported on their system as not compatible, and will ask you to upgrade your phone.
However if a VOLTE compatible SIM is inserted, if the phone does in fact support VOLTE, it will then work. That's because it's provisioned on the carrier via the sim card itself.

If you purchased a sim via the "Buy your own sim" package, e.g. online or from Best Buy, etc, awhile ago, then that sim is not compatible. You simply need to call Tracphone/Safelink and ask to buy a VOLTE compatible SIM (which costs 99 cents). Then when you get it, call their tech department to have them transfer the phone service and phone number to the new SIM.

You can dial the phone's service menu and go to the VOLTE/GPRI menu and if the options are there, then the phone supports it.

 

[lefttobleed]

I know most of you on here probably don't care about my problem cause I'm not looking to root or flash or whatever cause I'm not into that. I JUST WANT A PHONE THAT HAS SERVICE. From what I've read it was probably one of you on these forums that "sim unlocked" this phone in the first place back before you really knew the right way and then when you moved on you sold it as "new in box" to a sucker like me. And now for some reason it will only work with a Tracfone Tmobile sim in it which according to them isn't going to work at all come 01/2021 because they are upgrading the network. Well I also know from wasting endless hours trying to figure out how to [email protected]$ck this phone that it is capable of everything I need it to do, like simply switch it to a different "brand" of sim so I can get better service or operate on VoLTE because apparently that's what most carriers are going to switch to and convince most of the general public to buy a new phone based on the misguided notion that their phone has somehow become obsolete when in fact it isn't.
So if you all would stop passing over my post because my technology knowledge level is down there with an 75-year-old and help me I would appreciate it.
I will pay to send this to someone to "fix" or whatever but I refuse to replace a perfectly good phone because some yutz who didn't know what they were doing when they sim unlocked this phone messed it up and somehow turned a US Cellular version (VMX) into a who knows what that only works on Tmobile, and maybe Cricket (we'll see, the sim is in the mail).

Hey buddy, xda forum does not allow unlocking sims related stuff. You are complaining in the wrong forum.... There are other forums that do that.