Concatenated SMS

[wrusry]

Hello,

I really like my G4 Play (Amazon edition) phone with one exception. I only receive a portion of Concatenated (greater than 160 characters) SMS messages that are sent from T-mobile Iphones to my phone (also on T-mobile). I will get some, but not all. I have used my SIM in other android phones and have another T-mobile SIM in my phone and I get the same issue. From iphones from other carriers I have no problems. From Androids on T-mobile, I also have no problems. I have no problem receiving single SMS messages nor MMS messages. I have contacted T-mobile and they have been no help. I have changed some APN settings, but with no success.

I have also restored my phone to factory settings and have tried Textra also. No changes.

My question: Has anyone had any issues with concatenated SMS messages?

I am thinking about getting a replacement phone, but don't want to if this happens on a replacement phone or if there is a known fix.

Thanks.

 

[som1096]

What sms did you recieve???

 

[wrusry]

What sms did you recieve???

I appreciate the response, but I'm not sure I understand your question.

I receive properly all SMS that are < 160 characters.
For SMS messages that are > 160 characters:
1) I will sometimes receive these and sometimes not receive these when they are from an iphone on the T-mobile network (I am also on the T-mobile network)
2) I will receive all of the the >160 SMS if:

a) they are on any other network regardless of the type of phone
b) they are on an android and on the T-mobile network​

Did that answer your question?

 

[hp420]

160+ character text messages are sent as mms. try sending/receiving a picture and see what happens.

 

[wrusry]

160+ character text messages are sent as mms. try sending/receiving a picture and see what happens.

MMS messages work just fine. When my wife puts in a subject field, the long messages are turned into a MMS and always get to me.

For long SMS info see: https://en.wikipedia.org/wiki/Concatenated_SMS

 

[wrusry]

MMS messages work just fine. When my wife puts in a subject field, the long messages are turned into a MMS and always get to me.

For long SMS info see: https://en.wikipedia.org/wiki/Concatenated_SMS

I have worked with T-mobile and Moto with no luck. Moto sent me a new phone (Amazon version of XT1607). I still have the same issue with not receiving long SMS messages (>160 characters) from iphones on T-mobile. These long SMS messages are concatenated SMS messages and are not MMS messages.

I'm sure that there is another Amazon G4 play person who is on Tmobile and has a Tmobile friend who can send them 5 long SMS messages to see how many get through to him/her. Can someone please try this? I have tried other SIM cards in it from my family and the same thing happens. It would be nice to see if someone else has the same issue!

I don't know what I can do but wait for the Nougat release in June. If I had know this would be an issue I wouldn't have bought the Amazon version and I could have installed another ROM.