Ask to speak to someone higher up, they gave me that crap but eventually I got someone who was willing to put a warranty claim through. But by then the warranty was expired >.>
to make it worse, Google told me the phone still has an extended warranty but I'm not the original owner and have no way to contact that individual. But you need that person's email address for it to work. So it was purchased but because of this technicality it's null and void. I get the security of it but it's still garbage
Just to tag onto this post.
I have been having the exact issue that the OP describes with my Pixel 3XL for months at this point. Constant rebooting is the only temporary fix that I have found.
OP in this thread is way more knowledgeable than I am. I have tried clearing cache and storage, resetting network settings, turning off Bluetooth scanning, etc. Did an OTA sideload. Did a factory reset. None of it stops the issue. One series of reboot loops appeared to corrupt my settings in some way, causing wallpaper to reset to default and basically all settings to default, as well as home button to stop working.
Factory reset fixed the settings issue, but the Bluetooth problem persists.
I have noticed that the Google Play Sysyem version has almost always reverted back one revision when the problem occurs (I cannot confirm that it always happens, but every time I have checked it has happened). Right now, current Play System date is May, 2020. When the problem happens, it shows March 2020. Prior to May 2020 update, it would should the January date when the issue occurs. In January, it would be the December date (or September? I don't remember exactly). Resetting to a stable wi-fi condition and then updating the Google Play System seems to buy the most time between the problem occuring, but doesn't fix it.
I have also noticed a correlation between Google Play Music downloading something in background and the issue occuring. Same thing with Verizon AVS Foreground Services running in the background and the issue occuring. I may just be paranoid though. All three of these things - Google Play Music, Verizon AVS Foreground, and the Bluetooth problem are frequent enough that it could just be coincidence.
So, no answers here, just solidarity that this is a problem I guess.
Im having this same exact issue. Android 9 was always super smooth. It all started with the Android 10 update. I was having all kinds of Radio related (wifi/bluetooth/data) issues ever since. I noticed sometime in Nov/Dec that google released some kind of radio system app update and things got a little better. But I still have the Bluetooth problem (like today, which prompted me to find this thread) or every once in a while ill lose all data connectivity and have to reboot my phone for everything to come back. I LOVE the dark theme, but this has to be the worst Android update from a stability standpoint ive ever experienced.
Just want you to know it isnt just you. Its something to do with some phones on Android 10
Good friend, I still have the same problem, could you solve it?I just started receiving the error "Bluetooth keeps stopping" on my Pixel 3 XL a week ago. It comes and goes seemingly completely at random, sometimes clicking close app will work and other times it will just keep coming back over and over until I restart my phone. It's a huge problem because it takes my wifi and sometimes I think even my mobile data down with it. I've read a bunch of posts and it seems like many people have been having this issue.
I've tried turning off Wi-fi and Bluetooth scanning.
updating Google Play system update.
Clearing cache and storage of Bluetooth.
resetting every bluetooth device I own
Factory Reset
sideloading an OTA image
Flashing a factory image
I'm all out of ideas. The only thing I can come up with is it's a hardware issue, but generally hardware issues I run into are not so sporadic and random. Usually it's either broke, or not broke. It doesn't seem to correlate to how hot the phone gets. I feel like Google broke something with an Android update. I've tried to warranty it through Google but I purchased it new on Ebay and they want the original purchasers name, email and order number. Anyone know of a way around that for Google's warranty?
As a last ditch effort I just flashed the Sep 18th Android 9 factory image, crossing my fingers that for some reason that does something.
My only other idea is google has driver binaries posted for pixel devices. Do these binaries get written over/rolled back when the factory image is flashed? Or are they isolated and not touched when flashing a factory image? Could flashing new driver binaries fix the problem? If so, does anyone have a guide on how to flash the driver binaries, google gives documentation for sideloading the OTA or flashing factory images, but nothing for how to install the driver binaries.
Just to tag onto this post.
I have been having the exact issue that the OP describes with my Pixel 3XL for months at this point. Constant rebooting is the only temporary fix that I have found.
OP in this thread is way more knowledgeable than I am. I have tried clearing cache and storage, resetting network settings, turning off Bluetooth scanning, etc. Did an OTA sideload. Did a factory reset. None of it stops the issue. One series of reboot loops appeared to corrupt my settings in some way, causing wallpaper to reset to default and basically all settings to default, as well as home button to stop working.
Factory reset fixed the settings issue, but the Bluetooth problem persists.
I have noticed that the Google Play Sysyem version has almost always reverted back one revision when the problem occurs (I cannot confirm that it always happens, but every time I have checked it has happened). Right now, current Play System date is May, 2020. When the problem happens, it shows March 2020. Prior to May 2020 update, it would should the January date when the issue occurs. In January, it would be the December date (or September? I don't remember exactly). Resetting to a stable wi-fi condition and then updating the Google Play System seems to buy the most time between the problem occuring, but doesn't fix it.
También he notado una correlación entre la descarga de Google Play Music en segundo plano y el problema que ocurre. Lo mismo ocurre con los servicios de primer plano de Verizon AVS ejecutándose en segundo plano y el problema que se produce. Aunque puede que esté paranoico. Las tres cosas: Google Play Music, Verizon AVS Foreground y el problema de Bluetooth son lo suficientemente frecuentes como para que solo sea una coincidencia.
Entonces, no hay respuestas aquí, solo solidaridad de que este es un problema, supongo.
[/CITAR]
Si amigo yo igual detuve Google play músic y ya cada ves son menos los problemas con el Bluetooth y wifi
I'm gunna give this a try on my Pixel 3 XL. I'll report back....Only software issue from Android services
BT looped after a hard reset
I fixed it by chance by installing YouTube vanced with microG.
After this, BT worked fine....
I can't tell you for sure, but i would think the latest firmware should work. There have been a number of Bluetooth fixes since the original firmware, which it appears you're on now. That, and lots of security fixes.
to make it worse, Google told me the phone still has an extended warranty but I'm not the original owner and have no way to contact that individual. But you need that person's email address for it to work. So it was purchased but because of this technicality it's null and void. I get the security of it but it's still garbage