contact names not displayed on messages or call log

scarlion

Member
Mar 15, 2015
49
3
28
i am facing a very new annoying problem that i have noticed others are experiencing but have found no concrete solution. what is annoying/frustrating is that my phone was working perfectly yesterday. i have a new Samsung Galaxy S5 rooted with Xtreme Dynamic Kat ROM installed (4.4.2 based). i imported everything from my previous phone, everything was working great except that i noticed today that the "default number" for my contacts did not get transferred over for some reason. so for example i had a contact with several phone numbers, and one number was selected as the default (shows a green check mark next to the number). on my new phone the contact's details were all there except for the default number; it was missing. so i checked some of my other contacts and noticed all the ones on my previous phone with multiple numbers and default number set, the default number was missing on my new phone.

so i just used Samsung Kies to backup my old contacts again and the import into the new phone. big mistake apparently because now all of my messages (SMS/MMS) do not display the contact name anymore, just the phone number. same with the call/message logs.

other solutions i've read about out there suggest it is an issue with Google account and syncing, however i do not sync my google account. i removed my google account anyway so now my phone doesn't have a google account on it at all and i am still having the problem. i even tried using Titanium Backup to backup/restore my contacts and call logs and they still will not show the names. if i go to a message and then select "add to contacts" i can add the number again to my contact and then the name will show, but the number is the exact same. i know in some cases i will see the number displayed like +12223333333 or 2223333333 or (222) 333-3333 but i have some contacts that have the number shown like 2223333333 for example and if i open the message it shows the number just like that, so when i add the number to the contact again it will literally have two numbers displayed exactly like 2223333333 but now the name will show up; it's like all of my contacts are being ignored.

another thing i noticed is that right after i use Kies or Titanium to restore my call logs, my contact's names are displayed for a split second but then revert back to just phone numbers.....
 
Last edited:

scarlion

Member
Mar 15, 2015
49
3
28
yes!! i got back to how it was this morning at least... i found out that i had to go into application manager and clear the data and cache for contacts and contacts storage. this deleted all my contacts but then i restored the backup i had in Kies and now all of my call logs/messages are displaying the names again. however my default numbers are all still missing so i will search around for other threads related to that!