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Question Contacts issue

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tkparisxda

Member
Mar 5, 2016
20
3
France
Hi. I have the S21 ultra Exynos international version (France). I change it or the indonesian ROM in order to have call recording. Nevertheless I have a huge problem with my contact file. The phone messes up all my contacts. I tried several times using my contacts backup files : always the same result : it's a mess. Never be able to find all my contacts : both side mess up : Google (via pc synchronisation) or S21 ultra via Samsung account. Any idea to solve this ?
By the past I had an Oppo find 7 and I had the same problem (due to the Chinese contacts format?). I dont remember how I procedded in order to fix that.
Thanking you in advance

Facts : once synchronised with my google account, all contacts have been "converted" in phone numbres i.e. I had lot of phone numbres of my contacts even in my sms and whatsapp recovered messages. In order to find a nam I had to search it within my contacts (samsung) application, edit it and then pass the call. In the same time when I took a look within the google contacts application I have the same problem, plus the fact that the number of my contacts is not the same as per the Samsung dialer/contacts application. Once I'm editing a contact and putting it in the "correct" form i.e. name then number(s) etc, there is not synchronisation withh my google account. Once i deleted all records from the Samsung contact application and imported my contacts via a vcard file (previously saved via pc through google contacts) I had the same result i.e. lots of numbers instead of names and some "correct" contacts. Synchronising with google does not provide a clean result and some contacts are missing. So i thing thtat there is a wrong mapping between google and my S21 ultra. I tried to make another import from my saved vcard to s21ultra and this time I declared to save all those contacts into my phone. I had the same result : lot of phone numbers and some "clean" records.

//TK
 
Last edited:

denNorske

Senior Member
Dec 9, 2015
269
127
Norway
floof.cc
Hello TK!
Hope you are doing well :)
What is the problem exactly? You mention you have a problem, but not what the problem is.

You can also manage your contacts from contacts.google.com and sort/edit the information from there before syncing it to your phone.
 
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Hi. I have the S21 ultra Exynos international version (France). I change it or the indonesian ROM in order to have call recording. Nevertheless I have a huge problem with my contact file. The phone messes up all my contacts. I tried several times using my contacts backup files : always the same result : it's a mess. Never be able to find all my contacts : both side mess up : Google (via pc synchronisation) or S21 ultra via Samsung account. Any idea to solve this ?
By the past I had an Oppo find 7 and I had the same problem (due to the Chinese contacts format?). I dont remember how I procedded in order to fix that.
Thanking you in advance

//TK
What do you mean by "it's a mess" ? That could be anything. Do you mean duplicates? Or unintelligible characters? Or missing numbers?

Could you at least describe the issue in detail? I'm not sure anyone will be able to help you fix something unless they can understand what is broken...
 
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Reactions: tkparisxda

tkparisxda

Member
Mar 5, 2016
20
3
France
Hello TK!
Hope you are doing well :)
What is the problem exactly? You mention you have a problem, but not what the problem is.

You can also manage your contacts from contacts.google.com and sort/edit the information from there before syncing it to your phone.
Hi and thanks for your reply. I had already done this but no luck ! I updated my message in order to describe more preciously my problem
 

tkparisxda

Member
Mar 5, 2016
20
3
France
Hello TK!
Hope you are doing well :)
What is the problem exactly? You mention you have a problem, but not what the problem is.

You can also manage your contacts from contacts.google.com and sort/edit the information from there before syncing it to your phone.
Hi and thanks for your reply. I did what you are saying in the very beginning but no luck. I updated my message in ordrer to describe "more precisely" my problem
 

tkparisxda

Member
Mar 5, 2016
20
3
France
What do you mean by "it's a mess" ? That could be anything. Do you mean duplicates? Or unintelligible characters? Or missing numbers?

Could you at least describe the issue in detail? I'm not sure anyone will be able to help you fix something unless they can understand what is broken...
Hi and thanks for your reply. I updated my message describing my problem
 

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    Hello TK!
    Hope you are doing well :)
    What is the problem exactly? You mention you have a problem, but not what the problem is.

    You can also manage your contacts from contacts.google.com and sort/edit the information from there before syncing it to your phone.
    1
    Hi. I have the S21 ultra Exynos international version (France). I change it or the indonesian ROM in order to have call recording. Nevertheless I have a huge problem with my contact file. The phone messes up all my contacts. I tried several times using my contacts backup files : always the same result : it's a mess. Never be able to find all my contacts : both side mess up : Google (via pc synchronisation) or S21 ultra via Samsung account. Any idea to solve this ?
    By the past I had an Oppo find 7 and I had the same problem (due to the Chinese contacts format?). I dont remember how I procedded in order to fix that.
    Thanking you in advance

    //TK
    What do you mean by "it's a mess" ? That could be anything. Do you mean duplicates? Or unintelligible characters? Or missing numbers?

    Could you at least describe the issue in detail? I'm not sure anyone will be able to help you fix something unless they can understand what is broken...