Couple of audio issues - BT and the adaptor

[namartlu]

I just got the phone yesterday and am loving it so far, but I did have a couple audio related issues:

1. I was listening to some audio playback with BT headset and browsing at the same time, once in a while there is a high pitch noise, very annoying... Not sure if it's something to do with the websites I am browsing or what, but never happened on another phone...

2. Using the USB-C to 3.5mm audio adapter, the audio stops coming out from the headphones after a couple mins. It's as if it's disconnected. When I touched the adapter it is hot! How come?

 

[Galactus]

I just got the phone yesterday and am loving it so far, but I did have a couple audio related issues:

1. I was listening to some audio playback with BT headset and browsing at the same time, once in a while there is a high pitch noise, very annoying... Not sure if it's something to do with the websites I am browsing or what, but never happened on another phone...

2. Using the USB-C to 3.5mm audio adapter, the audio stops coming out from the headphones after a couple mins. It's as if it's disconnected. When I touched the adapter it is hot! How come?

Don't have the bluetooth issue but the adapter sounds faulty if its hot. I'd contact HTC

 

[namartlu]

I tried the adapter from the other U11 and doesn't have the problem! I think the first one is defective!

And the BT issue seems gone, don't know what's wrong before... well, I'm happy.

 

[mhajii210]

High pitch noise

I just got the phone yesterday and am loving it so far, but I did have a couple audio related issues:

1. I was listening to some audio playback with BT headset and browsing at the same time, once in a while there is a high pitch noise, very annoying... Not sure if it's something to do with the websites I am browsing or what, but never happened on another phone...

2. Using the USB-C to 3.5mm audio adapter, the audio stops coming out from the headphones after a couple mins. It's as if it's disconnected. When I touched the adapter it is hot! How come?

I got that high pitch noise a couple of times on two different HTC U11 phones. It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. Must be some weird software glitch. At first I was worried that there was a hardware issue. Hope yours doesn't come back either!