Cover to mute

[tonyguy2000]

problem resolved

 

[modelyacht]

cover to mute

problem resolved

Very curious what the issue was, and how it was resolved. I went the Asus Support chat route, and was supremely disappointed when they sent me to their website, had me do a reset, a reinstall of the Zenwatch Manager, then decided it must be a hardware issue, and told me it would need to be sent in to be serviced.

If cover to mute doesnt work, and the app wont save the selection when I click apply...but cover works for other features....why blame the watch hardware? Seems more likely to be a phone software issue than watch hardware.

Support had no clue. The watch is saying install android wear, the phone indicates that Zenwatch Manager requires and uses Android Wear configuration, and the guy is telling me I dont need to install Android Wear. Very frustrating half hour!

 

[JohannFaust]

Not working for me either

I can't get incoming calls (Nexus 5, stock Lollipop 5.0.1) to mute using the feature either. Could it be related to the fact that I wear the watch on my right wrist?

 

[modelyacht]

nah, sounds like a hardware issue... send it in for service.

nah, sounds like a hardware issue... send it in for service.

 

[JimSmith94]

Are you putting your palm ON the watch? That's what I have to do with my Moto 360.

 

[modelyacht]

cover to mute

What's odd, is cover with palm does work for other things....if you want to return to dismiss whatever is on screen, and return to the watch screen, so the cover function works! And the phone calls can be answered or dismissed from the watch with a right or left swipe. Its just that function in zenwatch manager.

 

[nlwclark]

Here was my solution

I had this problem too, and found a solution.

PROBLEM: On my phone, in the Zenwatch Manager app, under the "Cover to Mute" setting, I would tick the box next to "Incoming call", then "apply", but when I would go back into that setting, the box would be unticked.

SOLUTION:: On the WATCH, start FoneHelper (touch the clock to get the main menu--where it says "speak now" up top--scroll down and press the menu item "start", scroll and press "fonehelper). You will then have the option to toggl "Cover to Mute." I was able to enable the setting from that screen.

*Incidentally, when I do it that way, I can immediately see that choice reflected on my phone, in the Zenwatch Manager App. I still cannot use the Zenwatch Manager to enable this setting, but I've succesfully done it via my watch multiple times.

Hopefully this is helpful for someone else as well.

 

[modelyacht]

Confirmed resolution!

I had this problem too, and found a solution.

PROBLEM: On my phone, in the Zenwatch Manager app, under the "Cover to Mute" setting, I would tick the box next to "Incoming call", then "apply", but when I would go back into that setting, the box would be unticked.

SOLUTION:: On the WATCH, start FoneHelper (touch the clock to get the main menu--says "speak now" up top--scroll down and press the menu item "start", scroll and press "fonehelper). You will then have the option to toggl "Cover to Mute." I was able to enable the setting from that.

*Incidentally, when I do it that way, I can immediately see that choice reflected on my phone, in the Zenwatch Manager App. I still cannot use the Zenwatch Manager to enable this setting, but I've succesfully done it via my watch multiple times

Hopefully this is helpful for someone else as well.

That's it! Even Asus support was stumped, but that setting is the cause/solution!
Thanks for taking the time to provide such a well written response! Thanks again! +++

 

[dr_gibberish]

Thank you so much. Having the same problem and this totally fixed it for me!

 

[kual]

On Nexus 5 and Android 5.1 installed this does not help. Problem is, that Watch put Phone into "Interrupt priority" state, which allows only important events to ring or vibrate. But this setting does not prevent ring or vibration, which is already in progress during the incoming call. I tried to use Takser app to set Silent mode on, ringer off, vibrate off, interrupt mode to None - but none of them helped. It can mute the ringer, but not the vibration. But then i figured out the solution. First, you need a rooted phone. Then create Tasker profile for variable set event "%INTERRUPT~priority". This will trigger event, when Watch will set the phone to "interrupt priority state". Create a task for this profile to just simulate pressing volume down key: select Button action to do this. This will completly mute the call.

Also, ASUS support told me, that this issue will be fixed in android 5.1.1 in the middle of may.