Data is slow

318sugarhill

Senior Member
Aug 31, 2010
813
223
0
So, I have a friend at work with an S5. She just switched over from the iPhone and I so want her to love android but she has emailed, called me about 3x a week to fix problems with it. She is not getting anything to load right. I took a look at it today and I think there is something wrong with her sim card slot but I want to be sure.

Neither of her gmail accounts will sync. It says something is wrong with sync but it will be back shortly. I tried her sim card in my phone and added her accounts......fine. ( I have an S4). I loaded my sim card in her phone and still nothing. Won't sync, Facebook won't connect. Nothing. Her sim works fine in my phone, and neither are syncing in hers. The slot itself is different from the S4. The s4 slot is spring loaded so you just push on the sim and it pops out. Hers the sim just slides in. I had to use a paper clip to get it back out. I'm thinking this is wrong. Shouldn't it be spring loaded? Shouldn't you be able to get the sim out easily? I advised her to ask for a replacement phone.
 

kprice8

Senior Member
Apr 23, 2014
771
258
0
Lansing MI
So, I have a friend at work with an S5. She just switched over from the iPhone and I so want her to love android but she has emailed, called me about 3x a week to fix problems with it. She is not getting anything to load right. I took a look at it today and I think there is something wrong with her sim card slot but I want to be sure.

Neither of her gmail accounts will sync. It says something is wrong with sync but it will be back shortly. I tried her sim card in my phone and added her accounts......fine. ( I have an S4). I loaded my sim card in her phone and still nothing. Won't sync, Facebook won't connect. Nothing. Her sim works fine in my phone, and neither are syncing in hers. The slot itself is different from the S4. The s4 slot is spring loaded so you just push on the sim and it pops out. Hers the sim just slides in. I had to use a paper clip to get it back out. I'm thinking this is wrong. Shouldn't it be spring loaded? Shouldn't you be able to get the sim out easily? I advised her to ask for a replacement phone.
Sounds like a replacement device is in order, and while at it, why not a replacement SIM just to put the icing on the cake.