Deep sleep issues

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liad344

New member
Jun 26, 2019
3
0
Hey,

So I've noticed the phone won't get into deep sleep mode after calls. I can't restart my phone every time I make one. Any ideas?
 

Tel864

Senior Member
Nov 22, 2011
3,004
1,099
Greenville
Hey,

So I've noticed the phone won't get into deep sleep mode after calls. I can't restart my phone every time I make one. Any ideas?

This is a known issue with the Exynos models that's apparently triggered by an issue with the proximity sensor after a VOIP call. I'm surprised Samsung hasn't fixed it by now. Yep, a reboot is the only fix I've seen.
 
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goTouch

Senior Member
This is a known issue with the Exynos models that's apparently triggered by an issue with the proximity sensor after a VOIP call. I'm surprised Samsung hasn't fixed it by now. Yep, a reboot is the only fix I've seen.
No problems here. Voip and standard calls, phone gets into deep sleep a few minutes after screen off.

Enviado de meu SM-G973F usando o Tapatalk
 

pHraiL^

Senior Member
Nov 15, 2011
161
25
I have my phone updated to the latest version and tried all the troubleshooting mentioned on the web including resetting and clearing cache.

I have figured that, in my case, my phone S10e does not go to deep sleep when the Bluetooth is turned on which is how I use my phone on regular basis as I got Bluetooth devices connected to it. When the Bluetooth is turned off it goes to deep sleep as usual.

Currently I have removed all the Bluetooth devices and testing my phone if it goes to deep sleep with Bluetooth ON but no devices connected to it.

EDIT: Just keeping the Bluetooth on inhibits the phone from going into deep sleep. I confirmed this after unpairing all the devices and removing apps related to them.
 
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