So for whatever reason Windows 7 just doesn't like the dell streak 7 usb drivers. I have had the drivers fail on me. One day they will work just fine and the next it shows up in device manager as "unknown device". After spending hours upon hours looking for a fix to this I finally called dell and spoke to them. I was directed to different drivers to download. Here is what I did to make sure I could actually connect every time.
Although this is a simple process I am not responsible for any damage or issues caused by this process. I have a WIFI ONLY DS7 and have no way of knowing if this works for the DS7 carrier specific models.
Step 1) Visit support.dell.com/support/downloads
Step 2) It will give you three options:
Step 3) Once you have dell pc sync installed on your computer download and install the file below:
http://www.multiupload.com/VMPU6QZUL7
Step 4) Upon successful install of the above file restart your computer.
Step 5) Turn your DS7 off and plug it into the pc. Power it on and wait for the computer to show that the drivers are installed.
On my pc I only got a usb symbol with a green dot. As long as your computer doesn't say "Unknown device" or something to that effect you are good. Your DS7 should now allow you to select usb connection.
Step 6) Go into device manager and select Streak7. Right-click and select update drivers and it will open a new window asking how do you want to search for driver software. DO THE FOLLOWING:
**** I also noticed that when connecting to the computer it works better when you plug the usb end into the pc first and then connect the 32 pin connector into the DS7.****
Step 7) If you have multiple computers in your home like I do then you need to complete this process on those if you plan to connect your DS7 to them.
SIDE NOTE: I HAVE THE ANDROID SDK ALL UPDATED PACKAGES ON BOTH MY SYSTEMS. I KNOW THAT THERE IS A GOOGLE USB PACKAGE LISTED. SOME PEOPLE MAY HAVE ISSUES WITH THIS PROCESS AND NEED TO INSTALL THE ANDROID SDK FROM HERE >> http://developer.android.com/sdk/index.html[/SIZE]
IF ANYBODY IS UNSURE OF WHAT TO DO AFTER READING THIS GUIDE FEEL FREE TO CONTACT ME AND I WILL RESPOND AS SOON AS POSSIBLE.
Although this is a simple process I am not responsible for any damage or issues caused by this process. I have a WIFI ONLY DS7 and have no way of knowing if this works for the DS7 carrier specific models.
Step 1) Visit support.dell.com/support/downloads
Step 2) It will give you three options:
- Choose by Service Tag
- Choose a Model < SELECT THIS ONE IF YOU DON'T HAVE DELL PC SYNC INSTALLED ON YOUR COMPUTER!
- Choose from Your List
Step 3) Once you have dell pc sync installed on your computer download and install the file below:
http://www.multiupload.com/VMPU6QZUL7
Step 4) Upon successful install of the above file restart your computer.
Step 5) Turn your DS7 off and plug it into the pc. Power it on and wait for the computer to show that the drivers are installed.
On my pc I only got a usb symbol with a green dot. As long as your computer doesn't say "Unknown device" or something to that effect you are good. Your DS7 should now allow you to select usb connection.
Step 6) Go into device manager and select Streak7. Right-click and select update drivers and it will open a new window asking how do you want to search for driver software. DO THE FOLLOWING:
- Browse my computer for driver software
- Let me pick from a list of device drivers on my computer
- Under model select Android usb and select next
- Install drivers and your streak 7 will move from "other devices" to "Android USB devices" in the device manager.
**** I also noticed that when connecting to the computer it works better when you plug the usb end into the pc first and then connect the 32 pin connector into the DS7.****
Step 7) If you have multiple computers in your home like I do then you need to complete this process on those if you plan to connect your DS7 to them.
SIDE NOTE: I HAVE THE ANDROID SDK ALL UPDATED PACKAGES ON BOTH MY SYSTEMS. I KNOW THAT THERE IS A GOOGLE USB PACKAGE LISTED. SOME PEOPLE MAY HAVE ISSUES WITH THIS PROCESS AND NEED TO INSTALL THE ANDROID SDK FROM HERE >> http://developer.android.com/sdk/index.html[/SIZE]
IF ANYBODY IS UNSURE OF WHAT TO DO AFTER READING THIS GUIDE FEEL FREE TO CONTACT ME AND I WILL RESPOND AS SOON AS POSSIBLE.
