Device temperature too low, can't charge oneplus 5

[ShiShTuBaBu]

[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)


Good luck. I hope your issue gets fixed soon

I wish i could buy the battery from Oneplus

 

[aanishjangra]

I wish i could buy the battery from Oneplus

Why??? Don't you have any service center near you??!!??

 

[lleo03]

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.

Hi friend,
I've recently incurred with the same issue. I currently have OxygenOS version OP5_O2_Beta_29 and Android Pie installed on my phone. The customer care has advised me to downgrade to OxygenOS version to some oxygen version (and not downgrade to Oreo version) as the beta version is only for testing by developers. I'm not quite sure about this after reading your post. I wanted to know from you have you been able to solve your problem (by any means: battery change, temp sensor thing or OxygenOS version downgrade)?

Please reply soon as this will be very helpful!
Thank You

 

[aanishjangra]

Hi friend,
I've recently incurred with the same issue. I currently have OxygenOS version OP5_O2_Beta_29 and Android Pie installed on my phone. The customer care has advised me to downgrade to OxygenOS version to some oxygen version (and not downgrade to Oreo version) as the beta version is only for testing by developers. I'm not quite sure about this after reading your post. I wanted to know from you have you been able to solve your problem (by any means: battery change, temp sensor thing or OxygenOS version downgrade)?

Please reply soon as this will be very helpful!
Thank You

Sorry brother but I'm afraid an OS downgrade is very unlikely to help in this case. When I faced this problem, I tried 4-5 diffrent roms including downgraded OxygenOS but none helped.

 

[lleo03]

Sorry brother but I'm afraid an OS downgrade is very unlikely to help in this case. When I faced this problem, I tried 4-5 diffrent roms including downgraded OxygenOS but none helped.

You were right, I downgraded but it was of no help! I downloaded the Official Build version from the official website but it didn't work out. Can you suggest what exactly should be done in this case? Will be of much help!

 

[ShiShTuBaBu]

I had the exact same issue. My mechanic just changed the charging port. And everythings ok. Just got the phone in my hand. Don't know if the dash charging would work anymore. But hey! got the phone working atleast! ?

 

[zinou111]

I'm having the same problem....
my i was charging normally,, then it stopped at 85%
after i rebooted its now showing 50% and won't charge or drop
when charging while off it shows low temperature issue..
please guys i need help..

 

[strongst]

I'm having the same problem....
my i was charging normally,, then it stopped at 85%
after i rebooted its now showing 50% and won't charge or drop
when charging while off it shows low temperature issue..
please guys i need help..

Did you read the solutions within this thread?

 

[zinou111]

Did you read the solutions within this thread?

i did, but I'm pretty sure mine didn't suffer any drops or water damage,, it just suddenly happened..
I'll try with letting it rest (powered off) for more than 24 hours.. if that won't help,, ill try to kill battery by using it until it turns itself off and charge again while off (even if it shows me low temperature screen)..
ill also try with charging it in a warm place so that the sensor may start detecting again (sounds dumb,, but it worked for some ppl)..

so, what do you suggest?

 

[strongst]

i did, but I'm pretty sure mine didn't suffer any drops or water damage,, it just suddenly happened..
I'll try with letting it rest (powered off) for more than 24 hours.. if that won't help,, ill try to kill battery by using it until it turns itself off and charge again while off (even if it shows me low temperature screen)..
ill also try with charging it in a warm place so that the sensor may start detecting again (sounds dumb,, but it worked for some ppl)..

so, what do you suggest?

Change the battery

 

[zinou111]

Change the battery

I would've done this without trying above solutions..
unfortunately,, i live where there's no service centers..
all are technician shops, and the OnePlus phone here is a rare phone.. so i doubt that I'll find any replacements ://

 

[aanishjangra]

You were right, I downgraded but it was of no help! I downloaded the Official Build version from the official website but it didn't work out. Can you suggest what exactly should be done in this case? Will be of much help!

When I suffered, I tried almost all possible methods out there without success. A brand new battery solved my problem.

 

[For360]

please i'm facing the same problem . can you please tell me how you solved it ?​

[/I][/B]

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.

 

[strongst]

please i'm facing the same problem . can you please tell me how you solved it ?​

[/I][/B]

It's the same information for everyone https://forum.xda-developers.com/on...re-low-charge-oneplus-5-t3885267/post79331968

 

[For360]

hi zinou, it seems that a lot of people including me suffer from this problem, so please did you find any solution ! And thanx for answer me ??​

I'm having the same problem....
my i was charging normally,, then it stopped at 85%
after i rebooted its now showing 50% and won't charge or drop
when charging while off it shows low temperature issue..
please guys i need help..

 

[zinou111]

hi zinou, it seems that a lot of people including me suffer from this problem, so please did you find any solution ! And thanx for answer me​

i fixed it today,,
i took it to a repair shop and nd fixed it without changing any parts (battery, connector, motherboard...etc)
but he somehow managed to fix it..

 

[ShiShTuBaBu]

wrong thread. Delete.

 

[For360]

Did you read the solutions within this thread?

Yes i did read all the previous comment and suggestions . but i didn't find the answer . i just wanna know how you solved your OP5 problem
Nd that's all

 

[himanshubazzad]

had same problem and solved it by unlocking bootloader and then flashing the blu_sprk kernel... the moment i flashed it twrp itself started showing correct temperature.. and it's working fine from then

 

[amin44]

does anyone know the place of the temperature sensore at the battery or board so that i can change it and test ,or see if it was damaged
or have its schematic diagram