When I put my phone in the station it goes black and my tv does the same for a second. Than te tv says no signal. When I unplug my phone it says "samsung dex"... Is it because my tv has only 720p?
Dex Not Working
- Thread starter Motawa88
- Start date
I'm having the same issue. The Dex and monitor worked fine with my S8+ but just got the Note 8 and it's blank.
Nothing
Nothing happens for me and ive tried 2 dex stations. Could the dex software be missing from my phone?
Nothing happens for me and ive tried 2 dex stations. Could the dex software be missing from my phone?
I have used a generic USB-c-> HDMI/USB-A/USB-C adapter without issue. It was finicky at first. What are the origins of your phones?
I have used an old Dell 19" 4:3 display. It's easily 10years old. It letter boxed it, but still worked.
Did anybody find out what causes this as I have the same issue with my note 8, tv says no signal but when phone removed from doc it says samsunsung dex?
I was having problems with the DeX not detecting and also charging the phone every time I put it on, had to try 6/7 times, but it seems fixed after latest update
I had a Dex Station which would charge the phone and allow USB peripherals to be used but no video out or detection of it by my phone. I returned that one and bought another from someone else and it works perfectly. It could be a defective unit.
power supply can also be an issue. only my original note 8 works. I've tried with an s8 fast charger and it dont work. i have also tried with numerous 3rd party fast chargers and also did not work.( quick charge 2 and 3 compatible)
One other tip is, if you freeze or remove the Samsung Keyboard, Dex will not work. They are tied together.
After having issues with mine I found that little tidbit on line.
After having issues with mine I found that little tidbit on line.
interesting.
but as any good trouble shooter would do, if it dosent work on stock rom and settings then issue is not on the phones side.
The OP did not state his phone wasn't modified. Mine was merely a suggestion that was proven to work, all things being equal.
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it was December or January update not Oreo that fixed it, flashed Oreo on my other Note 8 but haven't tried that in DeX mode yet so not sure if there's any changes in Oreo there, I would imagine it can use the new DeX pad though
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