Did you pre-order from Samsung? Beware of hidden costs!

[meyerweb]

https://www.forbes.com/sites/gordon...ost-release-date-galaxy-s9-plus/#74be71f6251c

Galaxy S9 pre-orders have begun for Samsung’s deceptively well-upgraded (if controversial) smartphone and it will hit stores on March 16th. But read Samsung’s small print and there’s a nasty surprise in there which can hit your wallets hard, and maybe even make you cancel your upgrade plans altogether…
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Heavily marketed across the site is ‘Samsung Upgrade’. This entitles you “Get the latest Galaxy Phone every year” and it is the default payment option when you try to pre-order the Galaxy S9 or Galaxy S9 Plus, regardless of whether you requested it. Choose it and you are still told the “total” is the standard price for the phones (either $720 or $840), but Premium Care has been added “on separate financing terms.”

Premium Care is not listed as part of the “total” but will cost you an extra $11.99 per month over a two year period. The first month is free so that’s 23 payments totalling an extra $276. If you’d like to find out more about it Samsung states: “For additional questions regarding Samsung Premium Care, please call 1-866-371-9501.”

Furthermore, if you do place this order by accident then because the first month of Premium Care is free you won’t notice it in your billing. You will in month two, but then you have already passed the 30-day return window. Samsung also retains the right to increase the monthly cost of Premium Care at any time with 30 days notice.

 

[dnmrt]

https://www.forbes.com/sites/gordon...ost-release-date-galaxy-s9-plus/#74be71f6251c

It looks like this only applies on US pre-orders:
" If at any time you cancel Premium Care coverage for your Initial Device, your enrollment in the Upgrade Program will be cancelled and you will no longer be eligible to upgrade the Initial Device through the Upgrade Program" - https://www.samsung.com/us/smartphones/galaxy-s9/buy/s/HowtoPay/

When I ordered mine in the UK, I was given the option to include Samsung Mobile Care but you can opt out before completing your order.

 

[mweinbach]

It's not like Samsung doesnt tell you about it. It says Samsung upgrade + premium care and under it, the price along with first month free. Not reading that isn't on Samsung, but the buyer for being too negligent to not read the full line. They are also in the same font size and all. They are not trying to hide it. Forbes just writes clickbait.

 

[monkey3ddd]

It's not like Samsung doesnt tell you about it. It says Samsung upgrade + premium care and under it, the price along with first month free. Not reading that isn't on Samsung, but the buyer for being too negligent to not read the full line. They are also in the same font size and all. They are not trying to hide it. Forbes just writes clickbait.

yeah they wrote one recently about s9 nasty surprises, and it was just clickbait, can't remember the surprises tho.

 

[mweinbach]

yeah they wrote one recently about s9 nasty surprises, and it was just clickbait, can't remember the surprises tho.

It was the camera and something else. The camera is that they didn't do anything to the front camera. Whatever, it was good before.