Disabling ambient screen and just having the normal lock screen?

[Icefeldt]

Just got my XZ2C two days ago and I cant find a solution to one problem:

How can I disable this "ambient display" lockscreen, which additionally is "over my lock screen".
I want to directly see the content of a new message via notification when I receive it.

Now with the XZ2C, the phone lights up and I have this black screen with a clock and a small new notification icon. (I guess this is called the ambient display?)
I then have to double tap the screen to be brought to the lock screen, where I then can see a notification with the message content...

I was not able to find a solution for this online.
Can anyone help?

 

[Kavu2]

'Ambient Display' (from Sony, activates when device is lifted)
Settings/Lock screen & security/Lock screen preferences/Ambient display
>'Activate when device is lifted' (On or Off)

Ambient display options include:
- New notification (toggle on/off)
-Sticker (select)
-Photo playback (on/off) (Demo/Photos on device)
-Music information (toggle on/off)
-----------------------------------------------------------------

Note: there is also a new 'Ambient Mode' (from Android), just released (11/2019) to XZ2c. It only activates (if turned on) when device is plugged in to charge)
'Ambient Mode' (from Android, accessed thru Google Assistant settings)
Google Account/Settings/Google Assistant/Assistant/Phone/Ambient Mode (toggle on/off)

Hope this is helpful

 

[hgoldner]

'Ambient Display' (from Sony, activates when device is lifted)
Settings/Lock screen & security/Lock screen preferences/Ambient display
>'Activate when device is lifted' (On or Off)

Ambient display options include:
- New notification (toggle on/off)
-Sticker (select)
-Photo playback (on/off) (Demo/Photos on device)
-Music information (toggle on/off)
-----------------------------------------------------------------

Note: there is also a new 'Ambient Mode' (from Android), just released (11/2019) to XZ2c. It only activates (if turned on) when device is plugged in to charge)
'Ambient Mode' (from Android, accessed thru Google Assistant settings)
Google Account/Settings/Google Assistant/Assistant/Phone/Ambient Mode (toggle on/off)

Hope this is helpful

Note, this hasn't devolved to the H8314 yet. Perhaps next update. It doesn't appear to be in 52.0.A.11.32 which has the 11/1/19 security update.

 

[Kavu2]

Note, this hasn't devolved to the H8314 yet. Perhaps next update. It doesn't appear to be in 52.0.A.11.32 which has the 11/1/19 security update.

If you're referring to the 'Ambient Mode"....
I have the Sony H8314 XZ2 compact - Verizon-USA (with Nov21 security update 52.0.A.11.32) and I do indeed have it on my phone. It's accessed thru the Google account. You can get to it via the Android Google app\(…more)\Settings\Google Assistant\Assistant\Phone or thru home-screen\right swipe\Google account icon (top right)\Settings\Google Assistant\Assistant\Phone. It might be a server-side thing still rolling out. idunno.

Note: I've tried it and it works and is nice and all, but I've turned it back off b/c I thought it might interfere with the 'Battery Care' function. No info/evidence of a problem, just makes sense that it might preclude Battery Care from doing its purpose. I mostly charge overnight anyway so no real need to use phone when charging.

 

[hgoldner]

If you're referring to the 'Ambient Mode"....
I have the Sony H8314 XZ2 compact - Verizon-USA (with Nov21 security update 52.0.A.11.32) and I do indeed have it on my phone. It's accessed thru the Google account. You can get to it via the Android Google app\(…more)\Settings\Google Assistant\Assistant\Phone or thru home-screen\right swipe\Google account icon (top right)\Settings\Google Assistant\Assistant\Phone. It might be a server-side thing still rolling out. idunno.

Note: I've tried it and it works and is nice and all, but I've turned it back off b/c I thought it might interfere with the 'Battery Care' function. No info/evidence of a problem, just makes sense that it might preclude Battery Care from doing its purpose. I mostly charge overnight anyway so no real need to use phone when charging.

[update] Took a few days, but apparently within the last 48 hours it has become available on my H8314, too. I think it might have been bundled in a Carrier Services update, which also enabled RCS on Verizon handsets.

 

[Icefeldt]

'Ambient Display' (from Sony, activates when device is lifted)
Settings/Lock screen & security/Lock screen preferences/Ambient display
>'Activate when device is lifted' (On or Off)

Ambient display options include:
- New notification (toggle on/off)
-Sticker (select)
-Photo playback (on/off) (Demo/Photos on device)
-Music information (toggle on/off)
-----------------------------------------------------------------

Note: there is also a new 'Ambient Mode' (from Android), just released (11/2019) to XZ2c. It only activates (if turned on) when device is plugged in to charge)
'Ambient Mode' (from Android, accessed thru Google Assistant settings)
Google Account/Settings/Google Assistant/Assistant/Phone/Ambient Mode (toggle on/off)

Hope this is helpful

Sadly, this does not help.
That is also the first settings category I checked and tried to use, to disable that "feature".


Problem: e.g.: If I get a new WhatsApp message,

- the phone screen turns on, shows a black screen with:
- a clock
- a message icon for a new message notification in the middle

I would prefer to:

- the phone screen turns on, with my normal lockscreen picture
- a notification is shown, which also shows me (part of) the message content.

If I remember correctly, this was the behaviour with my previous XZ1 compact

 

[Kavu2]

Sadly, this does not help.
That is also the first settings category I checked and tried to use, to disable that "feature".


Problem: e.g.: If I get a new WhatsApp message,

- the phone screen turns on, shows a black screen with:
- a clock
- a message icon for a new message notification in the middle

I would prefer to:

- the phone screen turns on, with my normal lockscreen picture
- a notification is shown, which also shows me (part of) the message content.

If I remember correctly, this was the behaviour with my previous XZ1 compact

Ok so I tried turning off my 'ambient display' and I get the same result as you, namely a new message icon appears on an ambient screen....even tho the ambient screen is turned off and without picking it up(which is what normally activates the ambient screen). So a bug is there in the coding I guess. If you turn off the 'wake screen for new notifications' then you get a blank screen with a blinking light at top left.
You can get your lockscreen pic to show with a text preview if you press the power button or do the double tap.

Hope this helps.

 

[hgoldner]

Ok so I tried turning off my 'ambient display' and I get the same result as you, namely a new message icon appears on an ambient screen....even tho the ambient screen is turned off and without picking it up(which is what normally activates the ambient screen). So a bug is there in the coding I guess. If you turn off the 'wake screen for new notifications' then you get a blank screen with a blinking light at top left.
You can get your lockscreen pic to show with a text preview if you press the power button or do the double tap.

Hope this helps.

I thought all of this (how and where notifications appear for WhatsApp) are controlled from Settings->Apps & Notifications->WhatsApp->Notifications.