[Discussion] "Ok Google" with Screen Off

[VR25]

Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?

I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.

I checked trusted voice, and a bunch of tricks to get it to work... still no good.

If that worked for me, the assistant would be WAY more useful.

Any thoughts?

 

[gutozaur]

Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?

I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.

I checked trusted voice, and a bunch of tricks to get it to work... still no good.

If that worked for me, the assistant would be WAY more useful.

Any thoughts?

It is possible. This funcion is on MOTO app but You must setup your word e.g. OK Google or OK MOTO Z

 

[TigerCourage]

It is possible. This funcion is on MOTO app but You must setup your word e.g. OK Google or OK MOTO Z

It doesn't launch the Google Assistant though, it only brings Google Search.

It's a bug on Google's part. It used to work good but Google messed up.

 

[VR25]

Yup, that's what I thought. Google app may be to blame, since the feature is supported by the device itself. Perhaps trying the most recent beta would bring some light to this...

Thanks for both answers!

 

[RockinAmigo14]

i would think it's the Moto app's fault. i've never had any issues with other devices. Try disabling the Moto app?

 

[Yash24]

Has anyone obtained success using "Ok Google" with screen off to activate Google Assistant?

I wonder if that even works. I've tried myself on Lineage OS and stock... no positive result so far.

I checked trusted voice, and a bunch of tricks to get it to work... still no good.

If that worked for me, the assistant would be WAY more useful.

Any thoughts?

It can be done and isn't the problem of google.
First open google assistant by long pressing home button then click on 3 dots and scroll down and click "Ok Google detection" option then click or enable "Say ok google at any time".

 

[dyonissos]

The problem is that the "Say OK Google any time" setting doesn't stay on. Once i exit the Assistant settings it gets disabled.
And yes, all settings are correct, the only language is US English and so on. Tried freezing the Moto Voice app in TB, no luck.
The problem is within the Assistant app, saw a lot of threads for a lot of devices with this issue.
I am running the beta version for Play Services and Google apps.

 

[Yash24]

The problem is that the "Say OK Google any time" setting doesn't stay on. Once i exit the Assistant settings it gets disabled.
And yes, all settings are correct, the only language is US English and so on. Tried freezing the Moto Voice app in TB, no luck.
The problem is within the Assistant app, saw a lot of threads for a lot of devices with this issue.
I am running the beta version for Play Services and Google apps.

I have no problems with assistant whenever i say "ok Google"
Assistant get to work even when phone is locked.

 

[dyonissos]

You're lucky, then
Stock apps, or beta?

 

[Yash24]

You're lucky, then
Stock apps, or beta?

Stock apps
You can try wipe cache partition to solve this

 

[dyonissos]

Ok, i left the beta programs, i'm back on the stock apps.
The setting now stays on, but "OK Google" doesn't work when screen is off.
If i press the power button then say "OK Google" it works, it unlock the phone and everything.
Wiping cache / clearing all data for the Google app didn't help.

 

[Yash24]

Ok, i left the beta programs, i'm back on the stock apps.
The setting now stays on, but "OK Google" doesn't work when screen is off.
If i press the power button then say "OK Google" it works, it unlock the phone and everything.
Wiping cache / clearing all data for the Google app didn't help.

First you said that it doesn't work then you said it works? can you explain what's the problem now?
And
I was not talking about clearing cache of google app. Wipe cache partition is different that is done in recovery mode.
Steps for cache partition:
https://motorola-global-portal.cust.../113289/~/clear-cache-partition---moto-z-play

 

[dyonissos]

I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.

 

[Yash24]

I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.

It should not be happen
Sorry then I don't know
Please press the thanks button if i proved useful to you

 

[dandrumheller]

I wiped the cache partition, and in addition, i cleared the cache of the google app.
It's still not working when the phone is locked / screen off, but, If i press the power button (without unlocking the phone) just to turn the screen on, and then i say Ok Google, it works.
Is it clear now?
The only difference between the beta and the stock app, is that in the stock app the "Say OK Google at any time" setting stays on.

Do you have trusted voice enabled?

 

[dyonissos]

Obviously, i can unlock the phone using the OK Google command, but not when the screen is off.
If i press the power button, then say OK Google it unlocks the phone and open the Assistant.

 

[Yash24]

Obviously, i can unlock the phone using the OK Google command, but not when the screen is off.
If i press the power button, then say OK Google it unlocks the phone and open the Assistant.

I think you should contact motorola.

---------- Post added at 01:39 PM ---------- Previous post was at 01:37 PM ----------

Or try disabling trusted voice and tell if it works

 

[Twitchyleftarm]

Okay so same here. I can use google assistant normally eg "ok google" and it'll work if its charging or if the screens on. Standard google stuff. Except the moto keyword still triggers google voice search. Best I can come up with is the two haven't updated to work with each other yet.

 

[VR25]

Okay so same here. I can use google assistant normally eg "ok google" and it'll work if its charging or if the screens on. Standard google stuff. Except the moto keyword still triggers google voice search. Best I can come up with is the two haven't updated to work with each other yet.

Pretty much it, I believe. Motorola and Google need to have a beer at some point to settle this issue. It really makes no sense at all to ignore this, considering that Moto Voice works under screen off. Perhaps some minor tweak on Moto Voice itself to launch Google Assistant instead of Google Now will suffice...

 

[MrTissues]

Has anyone had a solve for this issue? I have tried all combination of settings from using Moto Assist detect, to trying to only use Google App's and nothing works to launch Assistant.