Even tho the WiHD is cool it's not a feature I care about.
[Discussion] SAYGUS V2
- Thread starter esimon311
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Samuel rhodes tells me
"Days, weeks, months, there is no confirmation"
"Days, weeks, months, there is no confirmation"
Is this a recent interaction from Sammy? Can you post a copy of this conversation?
Tonight like 10:45 PM eastern standard time
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This is what I think the situation is, based on the information we have. We know the live chat is run by another company and staffed by reps who have nothing to do with Saygus. Initially they were telling us exactly what they had from Saygus, and possibly filling in the holes with what they thought made sense. Now after all the backlash they've been receiving as a result of them giving out misinformation or more accurately outdated information, because Saygus hadn't updated them, they have taken a "we don't know either" approach. That's probably the safest thing they can do to avoid making either side unhappy. It's not the chat reps fault so don't rip on them too bad, just give them the facts and don't make it personal.
Wow...
The response from Mr.Rhodes highlights just how dysfunctional this whole process has become. One can suggest "don't shoot the messenger", however it seems to be the only avenue for information from Saygus one can hope for. It appears the call center employees really don't anything, or they are getting better at spewing white noise, much like their masters in Utah.
Sadly no one is any closer to the truth... Queue the theme from X files here...
Haha, seems like Saygus has communication issues with their communication agency.
I don't disagree. I'm pretty sure the folks behind Samuel Rhodes avatar were given scripted answers to common questions but not really provided much more detail than us. Some might be more comfortable freelancing with their answers while others just stick with the "I don't know anymore than you" approach. I don't blame them at all. But at this point 24/7 chat is all but useless, they just don't have any answers to questions beyond "watch your email in the coming days." oh well
so if saygus had to do a change of manufacturer would not that mean that someone would have to pack up all the stuff to move to another site or do companies now lease a site and then the manufacturer sends in a team and in the event of changes it is just a matter of swapping out a team? also, i am thinking there is now a strong possibility that many if not all preorder phones will have issues. is that just the risk of preorder units?
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even if it su**s that we don't know yet anything about the delay it's been 1 week only since last email (including a 3 day weekend). we had some ''news'' on twitter saturday . I think we will receive some infos before the end on the week.
let's just hope it's going to be usefull not something like: we are primed and we are working hard''
can't wait for news from T Starks. hope they are good
let's just hope it's going to be usefull not something like: we are primed and we are working hard''
can't wait for news from T Starks. hope they are good
As other forum contributors have pointed out already, even for seasoned smartphone makers there is always the risk of the initial batches having defects that are rectified in future batches - almost always those early adopters who support the device immediately will end up with 'worse' devices than those who are late to the party. The Xperia Z1 Compact 'flash bleed' issue springs immediately to mind as an example that burnt me.
Given how late this phone will be, it is practically certain not to have gone through rigorous enough QA, and this does not bode well for the initial devices.
Sent from my D5803 using XDA Free mobile app
THANK you!! This exactly. Which is why I got tired of them showcasing this everytime in their videos. It ended becoming the only thing they publicized, even at the trade shows. Nothing else worked.
Would you mind sharing how long you waited once you opened a ticket for a refund? I've been waiting almost a week at this point and haven't gotten any replies on the ticket at all.
"Seth Parker" told me in live chat that their usual refund response time was 10-15 days.
I might do that, but I can't find your post with their number. My xda searching skills aren't that great.
Duration of Refund Request
On Tuesday, the 19th, I received an email indicating the matter had been handed off to Saygus's credit card outfit. On checking my credit card account on Monday or Tuesday, I found that $549 had been credited to my account by my bank on Sunday, May 24. Front-to-back, the funds were back in my hands less than a week after my request was made.
Needless to add, I was pleasantly surprised.
Enzo
I made the request to "Samuel Rhodes" on Sunday, May 17. He directed me to a link where I could fill out a request. On that link I included my number in the Saygus ordering queue, and the date of my payment to Saygus, Feb 3.
On Tuesday, the 19th, I received an email indicating the matter had been handed off to Saygus's credit card outfit. On checking my credit card account on Monday or Tuesday, I found that $549 had been credited to my account by my bank on Sunday, May 24. Front-to-back, the funds were back in my hands less than a week after my request was made.
Needless to add, I was pleasantly surprised.
Enzo
I preordered the g4 from tmobile today. Free 128gb card from tmo and free battery and charger from lg. Zero down, 25 bucks a month. WiFi calling and lolipop out of the box. If I had the v2 in my hands it would have been a difficult decision, but I don't so it wasn't. I love my gwatch R and the gpad 7 lte I've been playing with. I really wanted a v2 but I don't need the drama. I'll probably cancel my saygus preorder tonight.
Sent from my SGH-T999 using Tapatalk
Sent from my SGH-T999 using Tapatalk
4 day's after their last tweet that they are working harder to keep us informed...
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Same boat. Over the past week I've created two refund tickets and corresponded through live chat, neither have resulted in a response from Saygus.
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