[Discussion] SAYGUS V2
- Thread starter esimon311
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Sure, sure. Next they'll promise they're actually shipping (because they've never said that before...)
---------- Post added at 09:57 AM ---------- Previous post was at 09:22 AM ----------
LOLOLOLOL Their only recent tweet that is actually related to their phone is a retweet of themselves from JULY saying the phone is totally working with one of their classic "demonstration" videos. Haven't seen any more tweets about their supposed FCC approval, so my guess is Andreas is just speculating. Unless he still claims to have direct contact with Saygus and they tell him things they don't tell anyone else, which seems quite bizarre to me.
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FCC Grants
Well, what do you know? Their FCC grants were posted yesterday for their fourth code, 2ANBZ. You can check the FCC site for the listing, which is interesting because if you look at their submitted docs you can view what looks like an early draft of the user manual and some device photos and test reports. Looks like things are moving along, for this already outdated phone... Who knows what will happen next? (My prediction is more delays and excuses, but I'd be happy if they surprised everyone and actually delivered something to the poor souls who are still waiting for a phone.)
Well, what do you know? Their FCC grants were posted yesterday for their fourth code, 2ANBZ. You can check the FCC site for the listing, which is interesting because if you look at their submitted docs you can view what looks like an early draft of the user manual and some device photos and test reports. Looks like things are moving along, for this already outdated phone... Who knows what will happen next? (My prediction is more delays and excuses, but I'd be happy if they surprised everyone and actually delivered something to the poor souls who are still waiting for a phone.)
Hello, here are months and no more talk about Saygus V2 plus we all have seen that FCC tests have passed well, so most of those who pre-ordered have received this smartphone or is going to receive, maybe tell us the impressions of it.
Thanks, sorry for my English.
Thanks, sorry for my English.
You don't need to apologize--your English is pretty good!
The V2 "passed" a few FCC tests, but that doesn't mean that Saygus is ready for shipping yet. As far as I know, this phone has not shipped to anyone yet. They are currently claiming to be "very close" to shipping, and using words like "absolutely" and "definitely" on their twitter account, but we've all seen this kind of language from them before. We'll have to wait and see if they are telling the truth this time. Their phone is so outdated at this point, I'm not sure what good it will do them if they actually do ship.
I'm sure those who still held on to their preorders will share their thoughts here if they ever get the V2.
I don't think Andreas received a Saygus V2, he got the domain name sayg.us to move his Saygus info onto.
andreas5232
Senior Member
I'm sorry to correct you, but I haven't received any smartphone from Saygus yet. Otherwise you would have probably already read it on my website.
As soon as I have received mine, or anything else noteworthy happens, I'll post it there.
Yep, you're right! Over the years that whole one-page thing has gotten quite confusing and since I've always just added single updates without any date, there is no real time relation of those posts except their order. That's why I decided to go for an own domain name and to restructure all contents. Another neat feature will be an RSS and Atom newsfeed, which hopefully will help you to keep track of my posts.
I hope you'll like it!
I'm still working on the last pages of my bachelor thesis right now, so please don't expect the relaunch to happen before mid/end of March. 2018 of course!
Greetings from Germany
andreas5232
Refund Saygus V2 (Indiegogo)
Hello everybody,
Im trying to get a refund from Saygus where I ordered a phone via Indiegogo. Could you tell what's the best way to get a refund, please?
I remember some people and threads speaking about it but can't get my hand on it...
Thank you un advance for your help,
Félix
Hello everybody,
Im trying to get a refund from Saygus where I ordered a phone via Indiegogo. Could you tell what's the best way to get a refund, please?
I remember some people and threads speaking about it but can't get my hand on it...
Thank you un advance for your help,
Félix
I'm so sorry to be the one to tell you this, but prepare for the worst--you might not be able to get your money back.
Indiegogo has really bad policies around refunds. Basically as soon as the campaign ends and the campaign creator has received the money, you can't get a refund from Indiegogo.However, you still might be able to get a refund from Saygus.
I'll tell you what I did with my regular pre-order from their website (this was quite a few years ago at this point). What I did to get a refund was simply (without being rude or emotional) telling them that I no longer had faith that they would deliver a product on the promised schedule and would initiate a chargeback with my credit card company if I didn't receive a full refund in 5 business days. I emailed their support team and called them when I hadn't heard back in a day. They did eventually get back to me with a refund, but I would have followed through and called my credit card company if they hadn't. I'm not sure if you'd be able to threaten a chargeback since you paid the money to Indiegogo, but it might be a possibility. You might also get some attention if you complain with public tweets mentioning @SayGus.
Unfortunately, this might not work for you because of Indiegogo, but it's worth a try... Good luck!
andreas5232
Senior Member
Hi Félix,
please try to follow the regular path for a refund and open a ticket using saygus.com or email their customer support.
As far as my experience goes, this should work out pretty well.
If you haven't heard back from Saygus within a week or haven't received your refund within two weeks, please let me know. I'm not sure how Saygus' recent refund policy is, but all refund tickets I've heard of, have been finally payed back in the end.
Andreas
Thank you guys for your help, it seems Saygus finally start my refund process.
Cheers
Ya think? I called this for what it was like 4yrs ago.....
People are stupid.
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22Alright then.
I was thinking of getting my refund and decided to take my own advice and contact Saygus through the # I posted above.
I spoke with Mindy. She of course took my info and asked me some questions. She read back to me "xxxxxxxxx.XDA" Yes..
Once again she reiterated "xxxxxxxxx.XDA". I said yes again...
She asked me to hold, when a man came on and said Hello this is Chad Sayers
Chad was extremely pleased to hear from me and even better that I was a part of XDA.
After some formalities, which included his thanks to all that have supported Saygus from XDA, he went on to explain some of the issues they had, and what they are working on.
One of the company's looking to supply parts was Sharp. Over time, there camera failed to work with the system. Sharp later resolved this issue (or so they thought.) Sharp also made the promise to Saygus to build these for the March release date. Sharp had issues with assembly and layout which caused the first delay. Saygus ended up using a second source (for camera) which had assured Saygus this change would offer a May delivery.
During the last few days of assembly (with devices ready to pack) they ran into further issues in Q&A (once again) with the back camera and connection interference. This lead to finding a better suited facility to finish the task of assembly.
All the components are aligned (this was a brushed over statement)
Chad says the phones are in the processsilly. He had to take a call but not before I stopped him and gave him my number. I asked him to call me from one of the V2s. He agreed to do this later today or tomorrow. This call will be put on YT of which (hopefully) I will confirm.
The funny thing regarding the "call me" part was, him saying "yeah having a video showing that it can make calls is a good idea":laugh:
I will now wait to see if he replies
BTW I never did get to ask for my refund
UPDATE Chad did not return call. Gave it an additional 3 days and then canceled order. At this point I feel there is to much smoke and mirrors. I can appreciate delays and the complications they face. I have issue with "the greatest technology found in any smart phone" still being a fact.
When I did call to cancel, Mindy once again took my call. At the end of our conversation, she offered a possible delivery date of mid July to mid August.
Good luck to all of whom hold out.17
I understand they have egg on thier face from both the previous v1 and from the 22nd May debacle and they do not want the public relations nightmare of stating then missing another shipping date BUT to do as the old musroom joke says, to keep us in the dark and feed us s4!7, is too much now. Especially the BS they keep shovelling us.
They must have known weeks before 22nd May they were going to miss the shipping dates (or did they magically have the necessary certifications on an unfinished phone?), and they continue their lies until today.
Now they have started a new campaign and we seem to have lost importance as the new campaign brings in a wave of new and enthusiastic customers (indiefunders) with all sorts of stupid requests - can we have a phablet, can you put all hte buttons on the other side, can you make another fundamental change that'll take months to re-engineer - and Saygus respond to all these "fools" hoping to score some more "fools" gold. And yet they constantly ignore us, the original customers who really do deserve a lot better from them.
To judge their integrity let us judge factually, all copy and paste from their official Twitter account:
- until 15 Jun or so run the OFFICIAL Twitter run by a complete twit. (everyone with any marketing knowledge knows you don't talk about yourself, your product or how great you think your company is and NEVER use generalisations like we are the best - always tell the consumer what your product does for them. See Apple for great examples).
- 18 May - Yeeee haw! It's the week of shipping! (without certifications? So no shipping was ever going to happen)
- 23 May - Quality assurance issues with manufacturing partner caused us to secure a new manufacturing partnership AND Original production schedule was expected to stay the same. The transition has caused some delays. (So change of manufacturing partner occured prior to this date)
- 29 May - We've been working hard with our partners to finish the V-Squared. (the use of "finish" in this manner implies the phone just needed the finishing touches)
- 29 May - Were working hard on getting a specific shipping date (still waiting for this)
- 3 Jun - Working on some QA testing with our new partners. Filming full demos for you the beginning of next week! (Suggesting the phone will be finished shortly, just in the stages of final testing and will be ready to film)
- 15 Jun - Our LOYAL Pre-Register customers get the phones currently being finished! (ok, then, so now they are being finished)
- 15 Jun - (released youtube video with Lewis Hilsenteger showing an apparently computer generated screen overlay on an unworking demo phone)
- 15 Jun - reply to another tweet - Our LOYAL Pre-Register customers get the phones currently being finished! (the phones are being finished AGAIN?)
- 17 Jun - Newest V Squared with box just in for E3 with redesign to include Type C USB AND Dual SIM wrapped in Lollipop 5.1! (suggesting to us that they now have boxed phones - shipping must be close again right?)
- 17 Jun - (a few minor celebrities to try to dazzle us, waving a big mac at a starving crowd - look at our 128Gb phone - woooooo! - video lies about them doing the first 4K video (Z3 had this last year - Saygus have since changed the text to first look 4k video ) and lies about the biggest resolution selfie ever taken (HTC Desire Eye had 13M front camera released dec 2014 with dual front flash - that is asking for a law suit right there if you ask me)
- 18 Jun - The hardware in current version you see in videos is final. The only changes are slight tuning for performance. (why did you change from the supposedly working 4.4.4 to 5.0 then 5.1, now talk of 5.1.1 if it induces delays?)
- 19 Jun - Official Facebook page announced - links to empty FB "Business Manager" page, again no quality check even on the links they post.
Now a few things not on the official twitter feed.
First the Indigogo campaign disingeniously starting at $8xx,xxx dollars and they now claim $1 million reached !!!! Thankyou, please give us more, the more you give us the faster you get your phones!!!
Now the conjecture:
I believe the Indiegogog "success" is an attempt to get bloggers and android websites to report their "success" in taking $1million in two or three days to make the phone look popular, it is in my opinion a blatent attempt to use our unfulfilled pre-orders to gain free publicity. There is only one sort of publicity our unfulfilled orders should be making.
And the Twitter feed is now littered with over enthusiastic Astroturf (wikipedia: On the Internet, astroturfers use software to mask their identity. Sometimes one individual operates over many personas to give the impression of widespread support for their client's agenda.[1][2] Some studies suggest astroturfing can alter public viewpoints and create enough doubt to inhibit action.) from their "world leading" marketing company?
I was defintely under the impression that the phones were almsot finished and just needed some final touches as phones were failing QA testing, I was given the impression that the almost finished phones were to be shifted to a new manufacturer for final assembly due to light leaking into the camera module.
I was definitely given the impression that there would be a short delay as parts where shipped to the new facilty and completed.
We are continually given the impression there are working models available when it now seems there are 2 or 3 working engineering samples with inconsistent parts (different backs).
Now we are told we'll have the phone before Indiegogo customers/backers which is in "fall" which is up to 22nd Dec 2015.
So the new shipping date is before 22 Dec (they hope). And we've all seen their timeline they released which does not feature our phones coming to us any time before this date.
There are constant promises of news coming soon, exciting news coming soon, wait for it, a countdown coming soon, totla bull**** as nothing is coming ever from these guys.
Come on Saygus, do better. Put a timeline on it. I doubt the phones are even made yet, we've been promised several times they were near completion.
Finally FM Reciever! Are You EXCITED!!!???? WTF have you guys been smoking? It's a "feature" on a extreme bottom end featureless dumbphone.
I have been "lucky" enough to get 3 months holiday, the phone was supposed to arrive at the beginning of my free time, it is now looking like I won't even receive it by the end of my holiday.
To keep stringing us along like this is disrespectful. Give us a shipping date so we can decide if we wait or grab something else that exists.
My suggestion is we all hit twitter asking for a current shipping date timeline and pound them into submission on this after all they are now profiting from the delays and we are being treated as 2nd class since they already have our money - chasing new money seems to be far more important than trying to satisfy those of us willing to gamble upon their word previously.15
He's not talking about you thanking them, he's talking about you making a separate quote and reply for each and every post you agree with ("+1" or smilies). Doing it for every single post that you agree with is, well, very spammy. Instead, use the "Thanks" button located on each post. It expresses your approval and confirmation of that person's post without clogging up the forum with quoted replies and "+1"s.13Samsung is gonna have a bowel movement in their pants!
Samsung, instead of capitalizing on their strengths, they decided to imitate an unnamed Apple mobile device. Samsung ditched the removable battery and placed, regardless of what reviewers out there are saying, a small battery, as indicated by most of the battery tests not being done at 100% screen brightness.
The Saygus V2, on the other hand, has technology that plays to the strengths of not having an unnamed Apple mobile device. A removable battery, regardless if you swap batteries or not: 1. You can most often get extended batteries, offering you crazy additional battery life if you choose, especially if the phone is popular. 2. If the battery ever degrades over time, and you're just not getting the same amount of juice life, you can just buy another battery.
Also, regardless of what some out there are saying, a micro sd card slot is only a strength to the consumer. It offers additional storage, if you want to use it. If you don't need the extra storage today, then you don't have to use it. However, if you need the additional storage later in the future, then you have it. An example of this is 4k video. Lets say you're at a Zoo or Aquarium and want to take a lot of pictures or video. A micro sd card, gives you more room to place your recordings. Which brings me to the next thing: internal storage
Most consumers buy apps and games for their phones. There are many games out there that have 1, 2 or even 3gb downloads, because the games are just so awesome. I have all the GTA games, Odd World, XCom, Bard's Tales, and most recently added Tomb Raider to name just a few. If you have 32gb of internal storage only, then you won't have room for all the 4k videos and pictures you want to take. This leads consumers to buy a 64gb phone. Even with a 64gb phone, without expandable storage, with having apps on your phone, taking up space, you may have room for pictures and videos, but not as much as if you had some additional storage.
My argument is that having more internal storage, allows for consumers to buy more apps for their phones, which helps developers, but we also need to have micro sd card slots, which allows consumers to store more pictures and videos as well. Streaming and cloud services are good, but consumers should not be forced to rely upon them. Which brings me to the conclusion:
The Saygus V2 has 64gb of internal storage, for all of my apps and with plenty of room for my future game purchases, of which more money will go to developers. The Saygus V2 has 2 micro sd card slots, so I can record plenty of videos and take many pictures, as I already own two 128gb micro sd cards. The price of the Saygus V2 is only $600 . The Samsung S6 starts at a higher price point, and keeps going up in price for increases in internal memory only. There is no WI-HD, there are no micro sd card slots, there are no front facing stereo speakers, there is no front facing 13mp camera with OIS, and there is no water resistance on the S6. The Saygus V2 has those things, and still has wireless charging built in. That is why I preordered the Saygus V2 and am patiently waiting for it. The Saygus V2 has exactly what I need. When the Saygus V2 becomes an international hit, other phone manufacturers like Samsung, are going to be scratching their heads, trying to figure out where they went wrong.13Hey Guys!
I've recently had another call with Chad and Chris. As Alicia already wrote on Facebook, they are all very busy getting everything well organized for the 22nd of May. Chad will be flying to China tomorrow, in order to meet with their local team, near the factory, and to supervise the manufacturing process.
Regarding the question, if May 22nd will be still the ship date, I've been told that they are on schedule and will start shipping on May 22nd. Unfortunately I don't have any concrete number of units, which will ship in the first batch, but the remaining devices will follow very soon.
Concerning the VAT issue for European customers I can spread some hope, as there are ongoing talks with probably the biggest distributor for IT stuff in Europe. Besides that there are also some negotiations conducted with a large European retailer, which has its headquarter in Germany.
Coming back again to the 'business' talks from earlier this day...
It's not that easy to compare Saygus with some of the other big players in the smartphone market. Saygus is still relatively small against the well-established companies and has considerably less financial means to achieve its goals. You should try to keep this in mind, when talking about Saygus.
Moreover they want to give always the best and get better, where they have to improve. So they are really happy about every feedback, ideas or suggestions, in order to deliver you the best smartphone experience you've ever had. They really appreciate all your support. A great smartphone needs a great community to support it!
In case you're having trouble reaching them, just drop me a message and I'll take care of your concern.
I can understand your motivations and hope you took the right decision. Feel free to come back again, whenever you want to!
Nevertheless I want to point out that there has been an information about beta testing here: http://forum.xda-developers.com/gen...-one-maybe-t2996443/post60160367#post60160367
Since we don't have any details about the FCC inspection yet, I'll try to get some more news on this in the next week.
Although this question has been answered almost ten times now: FM will be definitely supported. Hurray!
Not only GPS, but also GLONASS will be supported by the V² and both are already well tested and working.
As far as I know that's just the case with GSM/UMTS networks, but for CDMA the device has to be approved by the carrier in order to work with the specific network, as the carriers are having a device whitelist. See a detailed article about the difference between GSM and CDMA networks here: http://www.pcmag.com/article2/0,2817,2407896,00.asp
Just to repeat it: I'm always quietly following here and trying to keep the thread clean and my contributions helpful.
Apropos: Thanks for your endurance so far! In the end, this post got a little bit bigger than expected.
Best wishes from Germany,
Andreas
