Display issue ?

gitan_reel

Senior Member
Sep 27, 2011
112
8
0
Hi ,
I noticed an issue with the display of my Nokia 7.1
the edges of the display look cropped, I mean that text or photos look cut off.
1- the screenshot in the first photo from facebook app shows obvious cropping on the left side (the word Sony)
2-second screenshot from eBay app, see the word lens is missing the letter S
3-third screenshot from Instagram stories, both emoticons are cropped.
4-the last photo shows a screenshot on the left with cropped green leaf,
and on the right, a screenshot sent to me from the account owner the leaf is not as cropped as what I see .

my display size in display setting is on Default !

I contacted Nokia support through the app in the phone, they asked me to do a soft reset, reset app preferences.

nothing solved the issue,

any suggestion, are you facing the same issue ?
 

Attachments

Ansago

Member
Oct 23, 2010
35
5
0
My understanding is that this is caused by the aspect ratio (this phone is 18:9). A lot of apps have not been updated on Android to support this natively, which is why you see the cut off edges on images in things like Instagram or Snapchat.
 

UCFJake

Senior Member
Dec 21, 2010
205
30
0
Savannah
I agree fully with Ansago. I see this in eBay and Instagram (not to the extremes your screenshots show but it is there) and I was also under the impression that it is the long form factor of the screen not playing well with cell padding in the app designs. I tried to alter a lot of settings like display size and keyboard height but nothing was changing the text wrap cut off when I found a few examples. I think because it is limited to so few apps that it is on the app programmers to fix the issue.
 
  • Like
Reactions: gitan_reel