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Question Do I have the global or U.S version?

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nerdydesi

Senior Member
Apr 28, 2011
111
9
Texas
I just bought a unit from eBay and unfortunately, it didn't come with the box.

I know it isn't the Tencent Games model because it isn't written on the back.

Looking in the Settings menu, the build number is RKQ1.201022.002.WW_Phone-18.0840.2107.151

Also, which bands would my phone support? I'm using it on T-Mobile in the U.S and not getting 5G. This phone lacks a band selection menu. I think I may need to to do root this phone and use Network Signal Guru to force band selection.
 

olkitu

Senior Member
Apr 7, 2015
334
82
Finland
truong.fi

nerdydesi

Senior Member
Apr 28, 2011
111
9
Texas
There is multiple version of this device available. What version you see if you install https://play.google.com/store/apps/details?id=ru.andr7e.deviceinfohw&hl=en&gl=US application and look system tab.

If you root your device, I'm very interesting see your device log and list supported bands and combinations to https://cacombos.com site. You can find instruction to get log in https://cacombos.com/contribute .
I installed that app and it shows the model as "ASUS_I005DA" but under product as "WW_I005D"

The back is white, it has 256gb storage and 16gb of RAM and the back says "ROG" instead of "Tencent Games"
 
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olkitu

Senior Member
Apr 7, 2015
334
82
Finland
truong.fi
I installed that app and it shows the model as "ASUS_I005DA" but under product as "WW_I005D"

The back is white, it has 256gb storage and 16gb of RAM and the back says "ROG" instead of "Tencent Games"

Then I think you have this version: https://cacombos.com/device/ASUS_I005DA . This version is Europe version I think and do not support well bands and combinations used in US. If you root your device could confirm this from modem log example.
 

ChrisMills83

Member
Jul 2, 2013
45
9
Sedro Woolley
I've been very interested in buying the US Ultimate version directly from Asus for the past several months because I had seen that the Tencent version of this phone of this phone had almost no compatibility with US carriers and I found no real clarity in third party product listings as to what version of the phone I would be buying. I've been back and forth with their customer service via email several times and they have been minimally helpful. I tried to get clarification on how to tell which version of the phone a seller has listed and a back and forth of about five contacts by me to Asus and I still don't have an answer. I've been doing a lot of digging online though and I found a page that specifies the different versions and their network band capabilities. I'll link this below. From what it appears, as long as you're not getting the Chinese "C" version, it doesn't appear that there should be any difference between the US version and global version bands. I am assuming that the non-US and non-China version, labeled "A" version, is what sellers are referring to as the "global" or "international" version.

https://rog.asus.com/phones/rog-phone-5-ultimate-model/spec > Network Standard

Unrelated, but my experience with their customer service has been poor to mediocre and the experience of trying to buy one from them directly has been a nightmare and I am almost so turned off by this experience that part of me doesn't even want to buy this phone anymore.

I would be interested in confirmation of your network bands though, too.
 
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