Do not buy the seidio innocase II

m52power

Senior Member
Feb 7, 2009
119
0
0
After reading such great reviews of this case I ordered it. I've been using it about a month and it's great. The rubber feel is nice, the case is durable and protects the phone well, very thin so it doesn't make your phone too bulky.

BUT



The damn rubber coating is flaking off all over this damn thing!!:mad:

I take pretty good care of my phones, there is no reason for this. It lives in my front shirt pocket by itself or placed on a flat surface.

Slowly the rubber coating is deteriorating and I'm left with a cheap plasticy case. I contacted seidio about this and received a "copy-and-paste" computer response to send in proof of purchase, pictures etc. It honestly isn't worth my time and am really upset on the garbage quality of the case. I'm going to pickup the silicone verizon case next...
 

infamous24

Member
Aug 5, 2010
17
0
0
I recently bought this case too, but I haven't experienced any of the problems you're describing yet. I don't notice any peeling on mine whatsoever, but then again I've only had the case for a few weeks. Has anyone else encountered this problem?
 

seanmcd72

Senior Member
Sep 11, 2007
477
28
0
I have the same case, I've seen a few spots where it's flaking off or rubbed through. I will have no qualms about making them send me a new one when it starts to really look bad. I know some people that have already gotten 3 or 4 replacements. They are a good company, let them fix it for you - even if they have to fix it over and over again.

Rather than coming in here and claiming the case should not be bought by anyone, stop the drama and send them what they want so you can get a brand new one. Why would you spend that kind of money and then blow it off because you're too lazy to send them a few things??
 

infamous24

Member
Aug 5, 2010
17
0
0
I have the same case, I've seen a few spots where it's flaking off or rubbed through. I will have no qualms about making them send me a new one when it starts to really look bad. I know some people that have already gotten 3 or 4 replacements. They are a good company, let them fix it for you - even if they have to fix it over and over again.

Rather than coming in here and claiming the case should not be bought by anyone, stop the drama and send them what they want so you can get a brand new one. Why would you spend that kind of money and then blow it off because you're too lazy to send them a few things??
It's good to know that they will cover it if this ever happens to my case, thanks for the info.
 

MrCDWJR

Senior Member
Feb 14, 2010
609
34
0
San Diego
does this case push up the screen protector? i recently purchased a case from ebay and thats the problem im having. im having a hard time finding a case that will protect my phone without pushing up the sides of the screen protector
 

pardonmyfreedom

Senior Member
Jun 30, 2010
95
29
0
Same is happening on mine and I've had it for about 2 months. In the bottom left corner, the soft rubber is coming off significantly. My first Innocase was too loose so this is my second one. After they cancelled the car dock I don't see myself using it for much longer.
 
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das7771

Senior Member
May 9, 2009
366
41
0
Plantation
does this case push up the screen protector? i recently purchased a case from ebay and thats the problem im having. im having a hard time finding a case that will protect my phone without pushing up the sides of the screen protector

Unforturnatley it does push up on my ghost armor screen protector. The screen protector itself is slighty a little to small . But it is just enough for the case to catch the edge of it and push on it. If the screen protector was an exact fit it might not do it. But all of the protectors that I have tried are never an exact fit.
 

mikedmeyer

Senior Member
Dec 6, 2008
177
7
0
I don't have this case, but was seriously considering buying it. On amazon there's a review of a guy who said it scratched his phone all up (inside the case). According to him it's happening to everyone - "just check the forums" he says. When I saw the title of the thread I expected it to be about that, but it's something totally different. Soooo... what's a good case for this thing?
 

TheColorRed

Senior Member
Feb 4, 2009
85
1
0
It's true.
I have this case and all around the front housing (the black edge) are scratches.
Mainly they are at the top part of the case and I don't even understand what caused them.

Though I still use the case.
 

unreal2k

Senior Member
Jun 24, 2010
153
5
0
I have the same case, I've seen a few spots where it's flaking off or rubbed through. I will have no qualms about making them send me a new one when it starts to really look bad. I know some people that have already gotten 3 or 4 replacements. They are a good company, let them fix it for you - even if they have to fix it over and over again.

Rather than coming in here and claiming the case should not be bought by anyone, stop the drama and send them what they want so you can get a brand new one. Why would you spend that kind of money and then blow it off because you're too lazy to send them a few things??

Not trying to get you all fired up or anything, but a good company doesn't only mean they have good replacement warranties. In my mind at least it means they make a good product too. I would definitely not be happy with any company if i had to replace their product every few months and get another one. Building a brand name starts with a good product and good customer service together.

I'm not a big fan of cases and sleeves because in most cases you can "see" and "feel" the phone; i have the zagg shield on mine and i have been absolutely happy with it.
 

jtcarnes

Senior Member
Aug 8, 2010
137
5
0
I don't think I've had any of mine long enough to have the rubber flake off. Mine have all fit like ass, especially at the top left corner. I'm on my third case since June. The bezel of my phone is all scratched up due to the poor fit allowing the case to rub dirt/dust/debris into the phone. Seidio has been very prompt in replacing the cases... The first 2 times. Now they've apparently realized they're losing their asses on shipping (the same poor quality) replacement product and are expecting me to advance ship the case at my expense before they'll replace it. They're also refusing to replace it with a different Seidio product that, I've heard, doesn't have the same issues.

In short, I agree with the OP. Don't buy the case.
 

unreal2k

Senior Member
Jun 24, 2010
153
5
0
Do you have the Zagg screen only or the "full body?"
Full body. Be aware though that the curved edges and sides are not covered. So in other words if you drop your phone a lot this might not be the solution for you. It's also really easy to install the zagg shield on your own but if you prefer them to do it then its $10 extra. Cheers!
 

drmbdrummer

Senior Member
Feb 7, 2008
84
1
0
This is not to attempt to discredit the OP; I've had my case for 2+ months and it still looks great and functions well. There is some contact rubbing on the corners but then again i take the damn thing in and out of the holster 100 times a day and have dropped it a few times as well on brick.
 

W4LLY

Senior Member
May 17, 2010
108
1
0
Hey guys,

This is something I see alot of with iPhone cases at the Apple Store. The most popular cases, similar to how Droid seems to favor Siedio, is the Incase Slider Cases. These are generally plastic cases, with a matte-finish paint on them (my friend has the Innocase, and it's the same material). That paint is known to, over time, deteriorate.

For every customer that comes in with it flaking away after 2 weeks, I have one that comes in a whole year later with just a tiny flake. It depends on the batch, sometimes, and from what i've been able to see exposure to heat, sweat, and sun. The more it's exposed to those elements, the more it flakes away, I believe.

Also, if you're having problems with a case pushing up your film screen, you might not have it properly aligned. With the same aforementioned slider cases and the anti-glare film screens, if you're screen is even slightly off center to the right by a smidgeon, the case is super tight and pushes it up/causes those nasty bubbles.

So, you might want to try re-appling it and making sure it's perfect center.

Hope this is some helpful information.