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Does "install from storage" under "Realme UI Recovery" (Official) keep user data?

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damonxd

Member
Jun 18, 2021
6
1
Hi. After booting into the official "Realme UI Recovery", select language, we got 5 options

Install from storage
Online update (keep data)
Wipe data
Reboot
Power off

For option 1, since it does not mention if data will be wiped, may I confirm if user data will be kept or wiped? Thanks.

Picture from google
1365706147448844288.jpg
 
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damonxd

Member
Jun 18, 2021
6
1
Just visited the service centre, they tried on their demo phone (another model) and found that "realme UI recovery" -> "wipe data" -> "wipe data (Retain contacts, messages and photos)" actually REMOVE ALL photos! I feel I am lucky that I didn't try it yesterday. Btw, they have no solution except clear all data. Really sad.
 
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  • 1
    Hi. After booting into the official "Realme UI Recovery", select language, we got 5 options

    Install from storage
    Online update (keep data)
    Wipe data
    Reboot
    Power off

    For option 1, since it does not mention if data will be wiped, may I confirm if user data will be kept or wiped? Thanks.

    Picture from google
    1365706147448844288.jpg