Which warranty?
There is no warranty by omate if you have opened the box.
If you bought from omate like me it is your own fault.
Here it is:
http://www.omate.com/support.html
Warranty
Omate Limited provides a 1 year warranty.
This Warranty does not cover damage caused by:
• misuse or abusive use of the Omate product, including physical abuse; damages by liquids;
• incorrect operation or not following the operation instructions (as stated in the User Manual or manufacturer's instructions provided with the Omate product);
• improper installation;
• incorrect or improper maintenance or failure to maintain the Omate product;
• failure to clean or improper cleaning of the product;
• incorrect voltage or non-authorised electrical connections;
• adverse external conditions such as power surges and dips, thunderstorm activity, acts of terrorism, damage caused by vermin, or any other act or circumstance beyond Omate's control;
• exposure to excessive heat, moisture or dampness;
• exposure to abnormally corrosive conditions;
• use of non authorised/non-standard, defective or incompatible parts;
• password setting/ resetting and computer virus;
• repair, modification or other work carried out on the Omate product other than by Omate Support Team;
• any damage caused by micro sims where the product is not specifically designed to accept them.
This Warranty does not cover the loss of any data howsoever caused. You shall be responsible for backing up and protecting data against loss, damage or destruction. Please note that the repair of goods may result in loss of data.
This Warranty does not cover service costs in replacing and maintaining consumable parts which have ceased working through normal wear and tear.
This Warranty doesn’t cover any accessory that may be part of the product (chargers, straps, headphones…).