Does the UAG Monarch need a specific position for Samsung Pay?

[AntonJrL]

I've tried using Samsung Pay multiple times with the case on, but the ATM machines seem to just give me an error. I tried without the case and as expected it should work.

Do you need a specific position for Samsung Pay to work with the case on?

 

[stonedpsycho]

I've tried using Samsung Pay multiple times with the case on, but the ATM machines seem to just give me an error. I tried without the case and as expected it should work.

Do you need a specific position for Samsung Pay to work with the case on?

Using an official Samsung flip case, touching in line with the power button works without fail for me.
I know some cases can stop wireless charging working, unsure about NFC, maybe it's your case? Seems most likely with the symptoms you describe.