Does unlocking bootloader/rooting N9 void warranty?

GalaxyWhy

Senior Member
Dec 19, 2013
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Melbourne
I was told Nexus devices warranties aren't voided, is this true? Just not 100% if I want to keep my N9 but I wanna root it to see if it can satisfy what I need it for :)

"But if you restore the factory Image and relock the bootloader they will never know... effectively restoring your warranty." - Is this true? From a Nexus 7 thread

Thanks!
 

pantmunu

Senior Member
Jun 8, 2011
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new york
When u unlock your bootloader .. its says it "may" void warranty. Undortuantley i am unsure of what that "may" means. But as far as i know unlocking bootloader wont void your warranty. But correct me if im wrong.
 

creambyemute

Senior Member
Nov 2, 2013
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It's a nexus, no warranty void when unlocking/locking rooting/unrooting.

This is how nexus worked since the beginning.
If they change this, nexus would sell probably not at all anymore because it would be like every other tablet/phone beside the stock android.

So no, no warranty void. Period
 
Last edited:

beetmonger

Senior Member
Feb 17, 2011
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HTC's documentation in the box makes it clear that unlocking voids the warranty. It looks like a blanket policy, but there's no other info to the contrary.
 

mikereidis

Inactive Recognized Developer
Jan 28, 2011
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HTC's documentation in the box makes it clear that unlocking voids the warranty. It looks like a blanket policy, but there's no other info to the contrary.
Yeah, so that's why it says "May".

Buy from HTC, lose warranty with unlock.

Buy from Play, no such problem.


I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:

If you aren’t happy with something you bought, you can return an item within 15 calendar days after the day you received it
https://support.google.com/googleplay/answer/2411741?hl=en

It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
 

beetmonger

Senior Member
Feb 17, 2011
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Yeah, so that's why it says "May".

Buy from HTC, lose warranty with unlock.

Buy from Play, no such problem.


I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:



https://support.google.com/googleplay/answer/2411741?hl=en

It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
I doubt there's different warranty information in a mass produced box, regardless of where you ordered. But if you have it in writing, you're safe. I expect most people here aren't too worried about their warranty, but I prefer to know the actual policy rather than hope for the best.
 

GalaxyWhy

Senior Member
Dec 19, 2013
569
88
0
Melbourne
Yeah, so that's why it says "May".

Buy from HTC, lose warranty with unlock.

Buy from Play, no such problem.


I just unlocked and rooted mine. I'm feeling underwhelmed for $400 though, and I'm considering a return under Googles:



https://support.google.com/googleplay/answer/2411741?hl=en

It doesn't say anything about being unable to return after unlocking. I'd just relock and put it back to stock, though Google or their service company (?) would likely do the same anyway.
Basically the same as me. I paid $608 AUD for my black 32gb one and I just feel like its probably not worth it...
 

DarthSudo

Senior Member
Jun 22, 2011
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You can always relock the BL with fastboot OEM lock and like magic it's locked again
After locking mine again (for warranty return), it flashes "This is a development device not intended for production use" in red letters at the top of the screen during boot... I guess I'm about to find out if it voids the warranty.
 

Pilz

Senior Member
Dec 1, 2013
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Texas
After locking mine again (for warranty return), it flashes "This is a development device not intended for production use" in red letters at the top of the screen during boot... I guess I'm about to find out if it voids the warranty.
Maybe you could relfash the stock ROM and relock it?
 
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DarthSudo

Senior Member
Jun 22, 2011
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Maybe you could relfash the stock ROM and relock it?
Yep, that's exactly what I just did. Thanks! I did a little more searching and found a few others making that suggestion. I followed this process for a manual flash (after the flash-all script failed), then `fastboot oem lock` before rebooting. I no longer see the "development device" message!
 

Pilz

Senior Member
Dec 1, 2013
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Texas
Yep, that's exactly what I just did. Thanks! I did a little more searching and found a few others making that suggestion. I followed this process for a manual flash (after the flash-all script failed), then `fastboot oem lock` before rebooting. I no longer see the "development device" message!
No problem, its a Nexus so there is always a way to fix it by flashing.
 
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