Does Verizon no longer provide VVM?

[PsiPhiDan]

Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?

 

[BlueFox721]

Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?

Google Voice if you find no solution

 

[dwertz]

Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?

Google voice

*71 GV#
*90 GV#
*92 GV#


Deactivate
*73
*900
*902

 

[Dirthawg]

https://play.google.com/store/apps/details?id=com.motorola.visualvoicemail&hl=en

 

[ucsdsig13]

Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?

Yes, you should have basic VVM service. Call customer service to make sure it is provisioned correctly in your account.

I had the same issue last year when I went back and forth between an iPhone and Note. VVM wasn't working on my Note and was forcing me to call in. The VZW rep was able to quickly fix everything. FYI though, they will need to reset your voicemail so any saved messages will be deleted during this process.

 

[unsatgoua]

If you log into your account and block visual voicemail basic you will get an alert on your phone saying you have a new voicemail. When you select the notification you will automatically call voicemail the old legacy way. Just another option.

Sent from my SM-N950U1 using XDA-Developers Legacy app

 

[PsiPhiDan]

Yes, you should have basic VVM service. Call customer service to make sure it is provisioned correctly in your account.

I had the same issue last year when I went back and forth between an iPhone and Note. VVM wasn't working on my Note and was forcing me to call in. The VZW rep was able to quickly fix everything. FYI though, they will need to reset your voicemail so any saved messages will be deleted during this process.

That worked (but I didn't lose my saved messages!). They just reset my voicemail on their end.

Thanks everyone!