Dolby Atmos disabled for other users than Administrator

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starship8493

New member
Aug 13, 2022
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Hi,

I'm running latest official software on Galaxy Tab S6 Lite (2020). There are two user profiles configured, one for me (Admin) and another for the kid (regular user). I've noticed that Dolby Atmos can only be enabled in Settings -> Sound for the Admin user. For any other user than Admin, corresponding Dolby Atmos settings are greyed out and cannot be enabled. There's no warning or error message, simply disabled without explanation and that's it.

I found a few other mentions of tis problem on the internet, but no solution so far. Also raised a question for Samsung support, waiting for their reply, but I'm pretty sure they will just confirm the fact and express their deepest concerns :)

Anyone has an idea why is that, and is there any way to unlock Dolby Atmos for all users in multi-user setup?

Thanks!