dont know what to do

[teapa]

planning to buy this phone but i am afraid that i will catch one with a bad camera (camera creating purple/pink tint for the indoor pictures)
i read some forums and i don't know if its a software problem or hardware...the main problem is that i will buy new in the box sealed but with no warranty..... somebody can help with an advice

the statistic is making me worried :http://forum.xda-developers.com/poll.php?do=showresults&pollid=14531

 

[Atrax_]

Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.

 

[teapa]

Pretty much every HTC One has or will get this problem. Its your decision and on daylight its a very very good camera.

so it's possible in time to get this problem with the camera?

 

[Atrax_]

so it's possible in time to get this problem with the camera?

Many phones got this problem even after sending it back to htc for fixing. Nobody really knows if its software or hardware sided.

 

[Thug_4_Life]

I would recommend Nexus 5 instead. If you think that camera will be an issue than please don't take the risk. It's your hard earned $600 that you are spending. Go for the maximum utility, satisfaction. If low light camera capability is important for you, this phone is not worthy of a phone.

Written from a user who has this issue, and had no success in getting it fixed via HTC.

Sent from my HTC One

 

[panflute]

Bottom line this is the best phone ever made. Most cameras are fine just check everything out when you get the phone. 4.3 update is rolling out. Get a good case like Otterbox Commuter and a screen protector. Use Nova launcher. Here is my homescreen
Http://onlinedivorceclass.net/s9.png

 

[shehade08]

I've had this phone since day 1 and have no had any issues with the camera.

Sent from my HTC One using xda app-developers app

 

[teapa]

after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:

 

[teapa]

I've had this phone since day 1 and have no had any issues with the camera.

Sent from my HTC One using xda app-developers app

to check you camera make a small (3-4 mins) full hd video and after try to take a picture on low light conditions

 

[the_eclectic1]

I bought my phone in May and by July it started developing the purple tint. While it's not guaranteed that you will get the purple tint, there have been lots of people who do.

Don't get me wrong. I still love my One especially for the Boomsound and LCD display. But I can live with the camera issues cos I use several phones concurrently so I just use another phone if I have to use the camera.

Ultimately it's your call. But my advice is pay extra for the warranty. Especially for this model. Cos if you start getting problems, without warranty you will have no recourse.

Sent from my HTC One using Tapatalk 4

 

[twerg]

3rd phone here and have not had this camera issue on any of the 3

 

[Albert Poon]

All phones from all brands got hardware/software issues. You can run but you can't hide.

Sent from my HTC One using xda app-developers app

 

[teapa]

3rd phone here and have not had this camera issue on any of the 3

seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not

can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*

should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...

 

[HiddenSanctum]

All phones from all brands got hardware/software issues. You can run but you can't hide.

Sent from my HTC One using xda app-developers app

This is the sad truth =\

 

[clay21]

I'm on my 5th phone. The 4 previous phones had other hardware/build issues but none had the camera problem. My sensor is...st vd6869(1.0) cinesensor 2013-05-11.

 

[Thug_4_Life]

seems that in Australia arrived a good stock :good: yes it's very strange that some people they have the issue and some not

can you check something for me please :....Camera cinesensor version - whit ES File Explorer(free market app) (does not have to be rooted). Navigate: Device > sys > android_camera > sensor*

should look like this (exemple):...FA---07/16/2013---st vd6869(1.0) cinesensor 2013-05-24---4.2.2---1.10.605.8---4mos---YES
and post yours...

Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:

https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc

https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics

You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.

Sent from my HTC One

 

[teapa]

Date of sensor manufactured means nothing. Check these surveys taken from various HTC One users:

https://docs.google.com/spreadsheet/pub?key=0AjO9q8zl_pDrdE4yMnFDOHNKRUhWeFdzajBnZ2FMVHc

https://docs.google.com/forms/d/1s6dlGcFbdsOglMPXP2UCFIWDM4AEW-Y4ogdHPiIkhyU/viewanalytics

You said you won't have warranty, then you are really playing with fire. I advise you to stop wasting time with this phone if you believe that the issue will be a problem for you.

Sent from my HTC One

i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility

 

[Thug_4_Life]

even if i never owned had the phone i am loving it..

Idk what kind of answer you want as you already said that you love the phone even after considering the facts that you don't own the phone and are aware of the purple tint issue. After all, you make your own choice, we can only help.


Sent from my HTC One

 

[jlevy73]

st vd6869(1.0) cinesensor 2013-02-18

Bought mine on day one of it's release in Taiwan and have had no issues with the camera.

 

[godutch]

after reading more threads i came to the conclusion that it's hardware problem
they are two microchips near to the camera and by heating up they ar disturbing the senzor...
pity i liked very much how the phone looks:crying:

100% sure it's software, most phone I have had have had purple/pink or greenish tones in some circumstances which could be corrected with whitebalance settings. My one had purple pictures too after 422 upgrade but now is fine again after 4.3 but maybe not sensor are 100% the same and it might take a little more tweaking by htc to get it right. The One is the best arounfd 5 inch phone out there by a long shot, sense rocks, boomsound, I couldn't live without it anymore, zoes are awesome, the live gallery, blinkfeed. All in all the One is so much better than the SGS4, only if you wany a phablet I would consider another phone.....

---------- Post added at 09:05 AM ---------- Previous post was at 08:54 AM ----------

i already seen this two statistics that way i asked your cinesensor... one think i don't understand if HTC company they knew about the issue why they didn't just made the new batch with a hardware fix
even if i never owned had the phone i am loving it.. and buying without warranty its not about the money it's about disponibility

only 37 people responded, there are thousands of One users on XDA who probably don't have any problems at all and therefor never checked that thread or bothered to respond