Double tapping a notification from lock screen does not open it. Help?

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New member
Oct 5, 2020
I cannot open a notification or message from double tapping it on the lock screen. I have searched through all of the settings and Google to no avail.

Is there any way I can do this on this phone? I have the T-Mobile variant and received it on the 2nd of this month. I do not have any kind of password or verification besides swiping to get past my lock screen. It is making me despise this phone because my OnePlus 6t allowed me to do that out of the box. It is also making me regret not waiting for the OnePlus 8t.

For the record, I am a lazy American, but I do not want to have to swipe to unlock my phone, then swipe the drawer down to click on a message every time I want to respond.


Senior Member
Apr 4, 2011
Arkadelphia, AR
When you tap the notification one time, it should highlight the message, then you should be able to swipe on the lockscreen to open the highlighted app. Give that a shot and see if it works.

I have fingerprint authentication active on my device, and I just tap the notification once, then use the fingerprint sensor to go straight to the app.