Download stock firmware with Lenovo Moto Smart Assistant

[lm_1970]

Hi all. Many people are asking for latest stock firmware for their devices. For those of you who don't know, there is a tool called Lenovo Moto Smart Assitant, which allows you to download and install latest stock firmware. I'm not sure if latest oreo firmwares are also available, but I have downloaded 137-93-14 stock firmware for my reteu XT1685. Other devices are also supported under Flash->Rescue option.

This tool has other simple utilities which may be helpful for less advanced users.

Regards.

 

[bazinga137]

Holy smokes this actually works! The time of waiting for leaked firmwares is finally over. Lemotonovo doing things right lately.
Besides the firmware part, this app has some useful tools too.

 

[Jimisballjohn]

Does it format internal storage?

UPDATE: Actually, it does and before installation it informs you about the wipe. So it is a no go for me at the moment. However, as long as installing Oreo is possible through an official application, I guess that OTA update on reteu is on its way.

 

[Njit]

Hi all. Many people are asking for latest stock firmware for their devices. For those of you who don't know, there is a tool called Lenovo Moto Smart Assitant, which allows you to download and install latest stock firmware.

talking about this tool? https://support.lenovo.com/nl/nl/downloads/ds101291

 

[lm_1970]

​

Does it format internal storage?

UPDATE: Actually, it does and before installation it informs you about the wipe. So it is a no go for me at the moment. However, as long as installing Oreo is possible through an official application, I guess that OTA update on reteu is on its way.

There are two features in this tool: one is rescue (which formats internal storage) and the other one is upgrade (which I haven't tested but I guess it doesn't format it). Both options are available in the flash menu.
As I understand, in order to be able to upgrade to Oreo with this tool and without losing information, you have to be in stock Nougat, and the upgrade OTA to Oreo should be available for your software channel (as of today it is not the case for most channels).

Regards.

 

[ashu.mkb]

Can i use this while currently on custom 8.1 rom?

 

[rjherms]

Can i use this while currently on custom 8.1 rom?

I believe you need to be on stock recovery.

 

[bazinga137]

I believe you need to be on stock recovery.

The "recover" option for a clean flash uses fastboot. That one should remain functional, and this might be the best/easiest way to go back to stock atm.

 

[NZedPred]

The "recover" option for a clean flash uses fastboot. That one should remain functional, and this might be the best/easiest way to go back to stock atm.

As long as the recover option chooses an Oreo firmware. If it chooses a nougat firmware, then most likely they'll end up with IMEI 0, as the persist fix would need to be applied separately.

 

[pilot03]

Will using rescue return the phone back to stock with locked bootloader??

 

[volcomguyaz]

I had given this a try a few day's ago. It went through the process but the fastboot (boot loop) was still in effect. I doubt anyone offhand would know why it didn't take the rescue? I'm not at home w/ details but everything Ive tried gives me the "downgrade failure" upon flashing. My phone is Amazon XT1687 on 137-93-16 (which is the one the tool downloads and rescues with even the AMZ.137-93-16.img) but its still stuck in fastboot I will probably have to wait for the official 8.1 flashboot file or the 137-93-18 to get out of this jam? I have tried everything, phone has everything intact i.e. IMEI just wont take the flash even at same version so hopefully something 'higher' might work. I'm glad it worked for some of you who might have been waiting longer then me. I managed to bootloop two of these phones in a week ....If anyone thinks they can help I will deff have more details when I'm at my computer =)

 

[volcomguyaz]

oops Im on the .14 not the .16... Lenovo app gives me 137.93.16 but still wont take it. Im looking for anyone who can take a look below and maybe tell me why? I did flash the oreo w/ fastboot method which started all of this, but apparently that didnt take...just soft bricked me =(

thanks guys;
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C1.07
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY224TWP8T
(bootloader) cid: 0x0012
(bootloader) channelid: 0x93
(bootloader) uid: 63B7C3BD00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from normal boot mode
(bootloader) imei: 351856047122180
(bootloader) meid:
(bootloader) date: 03-02-2018
(bootloader) sku: XT1687
(bootloader) battid: SNN5982A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Jan 2 12:12:13 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_amz/potter:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-93-14/14:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.341.14.potter_amz
(bootloader) ro.build.version.full[1]: .amz.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_37.46.07.47.01R POTTER_NA_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-gf055b2e-0010
(bootloader) kernel.version[1]: 7-gdc6d2c1 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Wed May 30 14:17:37 CDT 20
(bootloader) kernel.version[4]: 18
(bootloader) sbl1.git: git=MBM-NG-VC1.07-0-g3b15bb0
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=283f623
(bootloader) devcfg.git: git=283f623
(bootloader) keymaster.git: git=283f623
(bootloader) cmnlib.git: git=283f623
(bootloader) cmnlib64.git: git=283f623
(bootloader) prov.git: git=283f623
(bootloader) aboot.git: git=MBM-NG-VC1.07-0-g9d7f987
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: amz
all: listed above
finished. total time: 0.062s

 

[pilot03]

I had given this a try a few day's ago. It went through the process but the fastboot (boot loop) was still in effect. I doubt anyone offhand would know why it didn't take the rescue? I'm not at home w/ details but everything Ive tried gives me the "downgrade failure" upon flashing. My phone is Amazon XT1687 on 137-93-16 (which is the one the tool downloads and rescues with even the AMZ.137-93-16.img) but its still stuck in fastboot I will probably have to wait for the official 8.1 flashboot file or the 137-93-18 to get out of this jam? I have tried everything, phone has everything intact i.e. IMEI just wont take the flash even at same version so hopefully something 'higher' might work. I'm glad it worked for some of you who might have been waiting longer then me. I managed to bootloop two of these phones in a week ....If anyone thinks they can help I will deff have more details when I'm at my computer =)

Sounds like you need to enter command
fastboot oem fb_mode_clear
To get it to boot normally.

 

[volcomguyaz]

Deff appreciate you taking the time =) honestly I tried probably 99/100 things and I don't have the brain power to figure what the ONE combination is I haven't tried. Bought two of these this past week luckily off offerup- that are more then likely shot. I get complacent with and in between make\models too easily - each phone has its own specific process - my own fault! (the second one really sting's cause I mistakenly forgot to switch it off the cable and fast booted that bad boy like the first one) not something I like to admit from one senior member to another but hey let it be an example for anyone else- it can go sideways real quick with that FB.exe

Maybe if anyone else stops by, is it because they are the Amazon Prime (unlocking bootloader was never an option which means no TWRP which meansss I should have never attempted to flash these devices? ) Is there any hope with an official flash at some point that would bring them back?

 

[ansarips]

It says unsupported device on mine. I'm using an XT1685 retapac, which got the OPS28.85-13 just a few days ago.

 

[lm_1970]

It says unsupported device on mine. I'm using an XT1685 retapac, which got the OPS28.85-13 just a few days ago.

Mine is also XT1685. It was supported by the tool while I was on Nougat (137-93-14). Since I upgraded to oreo (leaked OTA install) it is no longer supported. It seems that newer firmware versions are not supported until they are publicly available.
Regards.

 

[goodjuju]

Does this work on Rooted device?

 

[Wolfcity]

Does this work on Rooted device?

You will never be able to update a rooted device.
You have to be on full and untouched stock, bootloader state doesn't matter.

Sent from my Moto G5 Plus using XDA Labs

 

[lm_1970]

Does this work on Rooted device?

Only if you have no other choices to go back to stock Nougat, and you haven't been playing with oreo non-stock firmwares, I would give a try to the rescue option. This option erases all user data.

 

[Nochis]

I have retus x1787, also says unsupported device was on April security patch, said unsupported. Then I went to June and August security patch and still getting unsupported. I have unlocked bootloader but stock. I wanted to relocked to see if it can be supported, but I can't relock it. Because I can't find the whole stock rom for August which is 137-93-18. Did it work with unlocked bootloader?

Sent from my Pixel 2 XL using Tapatalk