Question Downloaded files disappearing after 1-3 days

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blews

Member
Oct 21, 2011
9
1
Hello everyone! I have this device (with MIUI Global 12.5.3) for a month now and I have an issue, I cannot resolve: any downloaded file (pictures, documents, ebooks ... you name it), from any source (Google Drive, files downloaded with Chrome) is disappearing from the phone after 1 to 3 days, no matter what I do with them. I tried moving from Download folder to any other, tried to rename with Total Commander, rename in terminal (with Terminal Emulator) ... still some app or system service deletes them - not only from the Download folder but from any other location. Have anybody met this kind of behavior? Is there any solution?

update: the ROM is a plain MIUI Global 12.5.3 with no modification, no root, MI Unlock status is locked ... the phone behaved in the described way from the first minute, out from the box.

update 2: files copied by USB are fine
 
Last edited:

Laptapper

Senior Member
Jan 17, 2016
1,528
748
Hello everyone! I have this device (with MIUI Global 12.5.3) for a month now and I have an issue, I cannot resolve: any downloaded file (pictures, documents, ebooks ... you name it), from any source (Google Drive, files downloaded with Chrome) is disappearing from the phone after 1 to 3 days, no matter what I do with them. I tried moving from Download folder to any other, tried to rename with Total Commander, rename in terminal (with Terminal Emulator) ... still some app or system service deletes them - not only from the Download folder but from any other location. Have anybody met this kind of behavior? Is there any solution?
Please give us more details like ROM twrp root....
May then someone can help
 

ppcppcppc

Senior Member
Sep 15, 2007
54
1
HTC Leo
HTC One (m7)
Hi at all,

Same issue here - my business files are disappearing randomly after a while after i download and move them to custom folders. (I use several webbrowsers to download and Total Commander to move or copy the files).

It's a pure disaster - my business files, work shift plans and so on get all deleted.... :(

Anyone knows a solution to this issue, it's a killer bug?!
I no more can recommend the the phone, nor the company. Such a s***** mess..., they totally f****d it, honestly.

I disabled the security app, no more scans, cleanings or antivirus activities, all disabled, no change in this behaviour so far. More & more people are complaining about this issue, just search for it on the web.

Phone: Xiaomi Mi 10T Pro, no rooting -> Brand Firmware up to date (MIUI Global 12.5.10.0 (RJDEUXM); Android Version 11 RKQ1.200826.002.



Many thx in advance to whom who may help me and the rest of the users.
 

blews

Member
Oct 21, 2011
9
1
Hi at all,

Same issue here - my business files are disappearing randomly after a while after i download and move them to custom folders. (I use several webbrowsers to download and Total Commander to move or copy the files).

It's a pure disaster - my business files, work shift plans and so on get all deleted.... :(

Anyone knows a solution to this issue, it's a killer bug?!
I no more can recommend the the phone, nor the company. Such a s***** mess..., they totally f****d it, honestly.

I disabled the security app, no more scans, cleanings or antivirus activities, all disabled, no change in this behaviour so far. More & more people are complaining about this issue, just search for it on the web.

Phone: Xiaomi Mi 10T Pro, no rooting -> Brand Firmware up to date (MIUI Global 12.5.10.0 (RJDEUXM); Android Version 11 RKQ1.200826.002.



Many thx in advance to whom who may help me and the rest of the users.
There's no solution, only a workaround: don't MOVE the downloaded files to their final location. If you COPY, it seems they will be "alive". If you move, even if the file is in the downloaded location for several months, it'll vanish in max. 3 days - just tried few weeks ago.
Meantime the phone is updated to Miui Global 12.5.6 - the problem stayed (so the AOD 10 sec. limit), i don't think they'll fix these "features".
 
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ppcppcppc

Senior Member
Sep 15, 2007
54
1
HTC Leo
HTC One (m7)
There's no solution, only a workaround: don't MOVE the downloaded files to their final location. If you COPY, it seems they will be "alive". If you move, even if the file is in the downloaded location for several months, it'll vanish in max. 3 days - just tried few weeks ago.
Meantime the phone is updated to Miui Global 12.5.6 - the problem stayed (so the AOD 10 sec. limit), i don't think they'll fix these "features".
Too too too bad XIAOMI. That is my LAST phone from you. Initially I was blown away from your hardware quality in a positive manner......BUT this is a killer function, like robbery in ones own home, coming back and finding things stolen.

I lost trust in you XIAOMI, and "trust" that is the most valuable good in the digital world - users should NEVER lose it in YOU. You totally blew it.

Thanks for N.O.T.H.I.N.G...... no more your devices. Back to SONY or SAMSUNG.

Thanks @blews.
 

blews

Member
Oct 21, 2011
9
1
Too too too bad XIAOMI. That is my LAST phone from you. Initially I was blown away from your hardware quality in a positive manner......BUT this is a killer function, like robbery in ones own home, coming back and finding things stolen.

I lost trust in you XIAOMI, and "trust" that is the most valuable good in the digital world - users should NEVER lose it in YOU. You totally blew it.

Thanks for N.O.T.H.I.N.G...... no more your devices. Back to SONY or SAMSUNG.

Thanks @blews.
My thoughts are the same: decent hardware for the price, but software wise is the worst phone i ever had. I never hated my phones until this. Maybe with a custom rom or root would be better but due to banking apps these are not an option.
 

ppcppcppc

Senior Member
Sep 15, 2007
54
1
HTC Leo
HTC One (m7)
At last, guess I found a working solution to this pain in the ...

Go to settings in the security app. There find the function "cleaning". In this subsetting just turn on "remember for cleaning". Set the remembering intervall to the maximum (e.g. 15 days).

Now the app asks now and then to clean in the notification bar. Just swipe the message to the side to close it. Nothing will be deleted this way...!

I remember that this remembering notification appeared by default as I first got the phone. In the brginning, there was no automatic deletion issue.

Hope this helps as I think it does on my device so far.....

Over and out.
 

blews

Member
Oct 21, 2011
9
1
I don't know... On my device I didn't gave consent to the security app's 'Terms and conditions' so I thought the app doesn't run. So, in my eyes one more issue concerning trust in a Xiaomi device.
 

ppcppcppc

Senior Member
Sep 15, 2007
54
1
HTC Leo
HTC One (m7)
I don't know... On my device I didn't gave consent to the security app's 'Terms and conditions' so I thought the app doesn't run. So, in my eyes one more issue concerning trust in a Xiaomi device.
No it seems to run in some kind of way, no idea how. Same with my app situation here, I had withdrawn all consents, still had that issue.

Other example is the file manager app or the carussel wallpaper app - the apps tell you in case of withdrawn consent the app would not work. But they still do! You leave the app and directly restart it, then it runs!

To limit the Xiaomi homecalling I use apps to block the outgoing connections selectivly...really good so far. I recommend apps like "Blokada" and alike whitch open a virtual VPN on your device, in which you can massivly filter whatever you want. Not only saves battery, it speeds the device up and of course gets you a little bit of trust back in your decvice - but not in Xiaomi.

Hope I could help you. Bye.


Update 02-13-2022:
Nope. Files still disappearing. Trying Total Commander update with new write permissions, hope it helps....

Update 10-04-2022:
At last....Files are not disappearing. I updatet Total Commander and received Updates from Xiaomi. Additionaly I configured the "Security" app as mentioned in the post above.

Thanks so far.
 
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    Hi at all,

    Same issue here - my business files are disappearing randomly after a while after i download and move them to custom folders. (I use several webbrowsers to download and Total Commander to move or copy the files).

    It's a pure disaster - my business files, work shift plans and so on get all deleted.... :(

    Anyone knows a solution to this issue, it's a killer bug?!
    I no more can recommend the the phone, nor the company. Such a s***** mess..., they totally f****d it, honestly.

    I disabled the security app, no more scans, cleanings or antivirus activities, all disabled, no change in this behaviour so far. More & more people are complaining about this issue, just search for it on the web.

    Phone: Xiaomi Mi 10T Pro, no rooting -> Brand Firmware up to date (MIUI Global 12.5.10.0 (RJDEUXM); Android Version 11 RKQ1.200826.002.



    Many thx in advance to whom who may help me and the rest of the users.
    There's no solution, only a workaround: don't MOVE the downloaded files to their final location. If you COPY, it seems they will be "alive". If you move, even if the file is in the downloaded location for several months, it'll vanish in max. 3 days - just tried few weeks ago.
    Meantime the phone is updated to Miui Global 12.5.6 - the problem stayed (so the AOD 10 sec. limit), i don't think they'll fix these "features".