dropped my nexus now it only charges while off

[two_cents]

well as I'm sure you all did.... the first thing I did when you got your N7 was to unlock and root it so you could load up all the games that you worked hard at on your phone... everything was great until it slipped off of my car seat when I got home and now it will not recognise the USB port while its powered on... my computer will not recognize the device at all to transfer data either... luckily I have already unlocked/ rooted and loaded team win recovery...

so here is my question... where can I look to see if something got broken when I dropped it... I took off the back cover and and everything looks ok...

my other question is will google replace it if I send it back saying that the cable does not charge while powered on... I can not relock/ return to stock without usb/adb connection

the length of turn around time that I hear about with the 16gb models I might wait it out to see if I can deal with it... I have a wifi web sharing app that I can use even though its very slow compared to a direct cable

 

[glenn37216]

If you can get back to the stock rom ...I'd sent it back if it's all possible.The Rma is quick and painless if your tablet was bought on Google Play.


- The turn around time for me on a 8gb and 16 gb tablets from Google play was just a few days. (Under a week from the time I called until the time I got my tablets in my hands. )

 

[two_cents]

Well I let it charge off for the night and it is charged 100%... I guess I'll just rely on wifi connectivity for a while and see if I can manage before I try and return it

Sent from my Nexus 7 using Tapatalk 2

 

[PROlific666]

That really sucks man typically they won't replace a device that has been unlocked. Have you tried a factory reset yet? I I know it sounds unlikely but I have had accelerometers go to "sleep" from being dropped and or a faulty rom and a factory reset brought it back. Its really weird since you do get a charge when its off.. if it was broken hardware I would think you wouldn't get a charge at all. Make sure you do a nandroid backup before so you can get your apps back if it doesn't fix your problem.
Also about the RMA for the 16gb I believe now they are actually out of that model at the time. They may have a stash just for returns but if you decide to try a return I would make sure to find out what the estimated wait time would be.
Sent from my Nexus 7 using Tapatalk 2

 

[two_cents]

Yea that's the weird part... But I did flash it back to stock ROM but nothing worked... If I could get USB to work I could flash it back to stock and lock it... Its a loose wire somewhere inside I'm thinking

Sent from my Nexus 7 using Tapatalk 2

 

[akhnatenor]

My N7 16gb charged properly on the first charge. Now on the second charge, it will only charge while powered off. My device is stock and has not been dropped.
I plugged it in last night, while powered on, and woke up to find the battery in about the same state that it was in 8 hours earlier. That was with it plugged into a 2.5 amp HP Touchpad charger. I tried plugging it into a 1 amp charger and got no indication that it e was charging, until i turned it off. Then it put up the charging indicator. I will try using the N7 charger and see if that makes any difference.
It is possible, but very unlikely, that the device is doing a handshake with the charger when the device is powered on, and if it fails then refuses to charge. If that were happening i would expect to see a warning pop up on the device.

UPDATE: My device will charge properly off the asus charger that came with it. It totally sucks that the N7 appears to do a handshake with the charger. My advice to the OP is to make sure you only use the original charger.

 

[mateorod]

Does ADB wireless work? Might not help you with fastboot, but you could push/pull files...

 

[two_cents]

Yes all wireless connections work fine... But I guess I'm just going to have to live with this issue since it was my fault but at least I am already rooted with custom recovery so I might get lucky and have a kernel that might be able to fix it...

Sent from my Nexus 7 using Tapatalk 2

 

[32BitWhore]

Based on the post about the charger "handshake," maybe it's the charger that's gone bad, and not the device?

Sent from my Nexus 7 using xda app-developers app

 

[af242termath]

I dropped it cracked screen and can't unlock the screen, UK Repairs

Hi, hope someone can help :-0

I dropped my Nexus (oh dear!) and the screen's cracked. It powers OK, just I can't unlock as the touchscreen is not responding.

Asus UK can repair it, but can't quote me a price (because they've had so few repairs in yet)

Questions:
1. Anyone dealt with Asus UK repairs? Or any ideas of the costs of replacing a broken screen?
2. Can I reset the device by just using the on/off and volume keys as the touchscreen is dead

Thanks

 

[two_cents]

As long as you have adb connection you can reset it to stock... I've got no USB connection so I cant... wugfresh toolkit has all the proper files to flash the stock image...
I've been doing OK with no USB... I charge it at night and I last me all day easily

Sent from my Nexus 7 using Tapatalk 2