dropping calls

[7592601]

I switched to Verizon 6 weeks ago. Picked up the LG v20. About 90% of my calls drop, with or without VoLTE. I travel constantly always attempting to use my phone in major cities. Verizon opened a network ticket on my line and said that everything was normal and working as it should be. I opened a ticket with Verizon executive office, I was informed their network works fine and I could either exchange my phone for a lesser model (at my full expense) or find my own way to get out of their service. I tried my v20 on T-mobile, no issues. I put my verizon sim into a verizon iPhone 6, dropped calls constantly. Replaced sim card, tried on both phones, still drop calls. I usually have a hard time understanding people when they talk to me on Verizon as well.

 

[humdrum2009]

I switched to Verizon 6 weeks ago. Picked up the LG v20. About 90% of my calls drop, with or without VoLTE. I travel constantly always attempting to use my phone in major cities. Verizon opened a network ticket on my line and said that everything was normal and working as it should be. I opened a ticket with Verizon executive office, I was informed their network works fine and I could either exchange my phone for a lesser model (at my full expense) or find my own way to get out of their service. I tried my v20 on T-mobile, no issues. I put my verizon sim into a verizon iPhone 6, dropped calls constantly. Replaced sim card, tried on both phones, still drop calls. I usually have a hard time understanding people when they talk to me on Verizon as well.

We need to make a sink about this it's totally unacceptable, the amount of money Verizon charges and they can't fix this issue.

 

[7592601]

I have a complaint filed with the FCC and Attorney General of New York, more complaints will be needed for them to take anything serious.

 

[Justapilgrim]

Temporary fix

Current fix until Google and Verizon sort this out. Go to Settings - more - cellular networks - turn OFF advanced calling. This will turn off LTE for calls. This seems to be the issue they are trying to fix. Hopefully a patch will be available soon!