Im facing dust inside my rgb sensor camera and found that many have complained in lenovo forum that they are also facing same issue. Is anyone else facing the same please check both lenses by applying flash light at an angle in a dark room. If you are not having this issue then are you using any case for your phone or any type of cover.
Dust inside camera lens.
- Thread starter Soham Biswas
- Start date
Is any one else facing this issue, if not also please say how long you have been using your hand set.
Here the link
https://forums.lenovo.com/t5/forums...rd-id/Moto_G5S_G5S_Plus/thread-id/1966/page/1
I use a bumper and even dust has entered
Last edited:
They took.my phone for a replacement .. did you try for a replacement. However this is a manufacturing defect. Amazon representative said that if replaced product would show same issue then the will refund it. Did anyone find any fix or solution like why this dust is getting in. Because i found that a lot of users are facing same issue.
Dust inside camera glass
I have been using it for month with a case. Today I noticed the dust when I saw it in bright sun light. It is under the glass. Is there any solution or we have to take it to service center??
I have been using it for month with a case. Today I noticed the dust when I saw it in bright sun light. It is under the glass. Is there any solution or we have to take it to service center??
Service center is the only option as far as i know. You can also go through lenovo community page where more users have complained the same..and if I'm not wrong then one of them got the dust cleaned however being a manufacturing defect it will get in soon.
I truly think that dust is entering from 3.5 mm headphone jack which is just above the cameras. I will try to clean it through pressurized air.
I tried that but it didn't work. But still you try..and inform if it works. That may help others too ?
Ok. I'll try again if no result I will take it to service center.
Per the ongoing forum at Lenovo it seems to be dust entering the mic above the camera...I am using a case therefore I put tape on the back end of the case to cover ( not directly on the mic) and did same for headphone jack ( I use bluetooth anyways) however when I cover mic area with tape I am not able to use speaker phone...not sure if a particular tape will transfer sound better or the option is to have dust vs speakerphone
I have created this form to collect data about the users facing the dust inside camera problem. Please forward this form to everyone who is facing the problem. So we can give the information to Motorola about the number of users.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
That's another mic? I thought it was something like proximity sensor for camera. I know the usual Mic is just beside usb port.
That seems to be where multiple people feel dust is coming into camera from and when I covered it and use speakerphone people can't hear me
* However you seem to be right per the user manual the mic is at the bottom so not sure if that sensor is still allowing dust to get in or people are just assuming so...it did prevent others from hearing me though....will need to do some more research*
Last edited:
I think you're correct. I surfed around and found same kind of hole on the back panel of G5+ which serves as secondary mic for noise cancelling purpose and I think this is the same as that.
Guys please fill up the form I have created. We need maximum number of users for the same to put our issue in front of Moto rola. Please fill the form. Only 6 entries are there. We can't appeal if less entries will be there.
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
https://goo.gl/forms/KYv9E0sqSSbDRbvl1
Have a better idea..i guess..post this link in the Lenovo community where they have complained the same..more people see that page i think..and thumbs up to your effort for creating this form. Really done a great job.
I already did it but still not getting any handsome response
are you guys using cases? I have a TPU case by TUDIA which covers the 2nd mic well so hoping that will keep dust out
Our Apps
Get our official app!
The best way to access XDA on your phone
Nav Gestures
Add swipe gestures to any Android
One Handed Mode
Eases uses one hand with your phone