E-label location of FCC ID for H850?

mtbvfr

Member
Nov 5, 2013
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Hi Folks,

According to the documentation I have, the FCC ID should able to be located by navigating to the Regulatory & safety item within Settings. There appears to be 2 options for locating this item. It is supposed to be displayed either under the General tab or in the About phone category of Settings.

However, it is not to be seen. Even doing a search doesn't reveal it.

The phone was new in a sealed box and has Android 7.0 installed with an Android security patch level of 1 November 2016.

Has anyone else had this problem and was able to solve it it?

Thanks!!
 

mtbvfr

Member
Nov 5, 2013
7
0
21
I can see the setting exactly where you said on my G5, with Android 8. Have you tried updating the phone to Oreo to see if you can get the info you need? Don't expect much, it only shows very basic info, at least on the OPEN_EU version.
Thanks!! for the feedback.

Very interesting. Are you the original owner of your phone? If so, did it already have Oreo installed when you bought it? The documentation I previously referred to was from 2016 but Oreo was released in August 2017.

The LG SN & Carrier & Country Check, provided by IMEI.info, indicates it is an Israel variant and is associated with a Carrier in Israel (Carrier Code: ISR, Carrier: ISRAEL) which does not seem to make sense given that the phone was in a Sealed Box and supposed to be Unlocked. The same report also indicates it as having a Firmware File of H85030e_00_OPEN_IL_OP_0206.kdz and Firmware Version of H85030E_00 which indicates Android 8.

The list of Firmware, on the LG-ROMs website, also correlates with the Firmware File mentioned above.


However, I'm not sure if the phone, I have, is a UK or Israel variant. The preselected Language was English. Preinstalled apps, such as Evernote, Facebook & Instagram, correlate with UK and Israel variants according to the respective User Guides. If it was an Israel variant, why wasn't the preselected language Hebrew one would be inclined to ask. The Israel User Guide contains both Hebrew and English versions.

After running an HDMI Connectivity check, the next step is to try an OTA (Over-The-Air) Update. The phone is in Oz. Would there be any problems attempting an OTA update for a phone that is not in its original region?

Does your phone correlate to the details on the following page which indicates a Region of EEE?


I'm making an educated guess that the "EEO", in the File name H85030e_00_EEO_GB_OP_1121.kdz, refers to the OPEN_EU version that you mentioned.

Thanks again.
 

tremalnaik

Senior Member
Jul 30, 2018
190
83
28
Thanks!! for the feedback.

Very interesting. Are you the original owner of your phone? If so, did it already have Oreo installed when you bought it? The documentation I previously referred to was from 2016 but Oreo was released in August 2017.
I was not the original owner: I bought it second hand with Marshmallow installed, then I've upgraded to Nougat and then Oreo. I really don't remember how the FCC menu used to look on previous OS versions.

The LG SN & Carrier & Country Check, provided by IMEI.info, indicates it is an Israel variant and is associated with a Carrier in Israel (Carrier Code: ISR, Carrier: ISRAEL) which does not seem to make sense given that the phone was in a Sealed Box and supposed to be Unlocked. The same report also indicates it as having a Firmware File of H85030e_00_OPEN_IL_OP_0206.kdz and Firmware Version of H85030E_00 which indicates Android 8.

The list of Firmware, on the LG-ROMs website, also correlates with the Firmware File mentioned above.


However, I'm not sure if the phone, I have, is a UK or Israel variant. The preselected Language was English. Preinstalled apps, such as Evernote, Facebook & Instagram, correlate with UK and Israel variants according to the respective User Guides. If it was an Israel variant, why wasn't the preselected language Hebrew one would be inclined to ask. The Israel User Guide contains both Hebrew and English versions.
My neighbour bought a Huawei Phone online, and it was an Israelian variant as well. It was a new untouched phone, and I'm quite sure it didn't have Hebrew as default language on the first boot. It works with no problems in Italy. I think that the phone tries to guess the language to be used according to the SIM card: I have a couple of tablets made for the Italian Market, with no SIM card inside, that on first boot are set on English.

After running an HDMI Connectivity check, the next step is to try an OTA (Over-The-Air) Update. The phone is in Oz. Would there be any problems attempting an OTA update for a phone that is not in its original region?

Does your phone correlate to the details on the following page which indicates a Region of EEE?


I'm making an educated guess that the "EEO", in the File name H85030e_00_EEO_GB_OP_1121.kdz, refers to the OPEN_EU version that you mentioned.

Thanks again.
As long as you are sure about the model (H850), attempting an OTA or flashing a different variant for the same model is totally fine. Even in the case there are some incompatibilities between the Israelian carriers settings in the firmware and the carriers in the UK, they would be minor issues, such as the NTCODE error. Moreover, you would still be able to flash again a different variant using LGUP if you're not satisfied with the one you have.
EEO_GB by the way is not the OPEN_EU variant, that is called exactly OPEN_EU. I suppose that EEO_GB might be related to EE carrier in Britain.
 

mtbvfr

Member
Nov 5, 2013
7
0
21
As long as you are sure about the model (H850), attempting an OTA or flashing a different variant for the same model is totally fine. Even in the case there are some incompatibilities between the Israelian carriers settings in the firmware and the carriers in the UK, they would be minor issues, such as the NTCODE error. Moreover, you would still be able to flash again a different variant using LGUP if you're not satisfied with the one you have.
EEO_GB by the way is not the OPEN_EU variant, that is called exactly OPEN_EU. I suppose that EEO_GB might be related to EE carrier in Britain.
It's definitely an H850.

Not looking to Flash any ROMs.

The phone is in Oz (Australia).

Would it be best to do the OTA update without a Local SIM card and just use a Wi-Fi connection to the Internet?

Can an "NTCODE error" happen after an OTA update?

Thanks!! again.
 

tremalnaik

Senior Member
Jul 30, 2018
190
83
28
It's definitely an H850.

Not looking to Flash any ROMs.

The phone is in Oz (Australia).

Would it be best to do the OTA update without a Local SIM card and just use a Wi-Fi connection to the Internet?

Can an "NTCODE error" happen after an OTA update?

Thanks!! again.
If you update the phone through an OTA update, the location shouldn't matter for the update process to complete. The phone will download the latest update available for its region. As the phone is in Australia and it's an Israelian variant, it will receive an Israelian update. So, as long as you use OTA updates, NTCODE error shouldn't happen. But don't worry, even if it happened, it would be just an annoyance, as it shows just once when you start the phone, but wouldn't affect the usage.