Earbuds takes down WIFI and router should be reset

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pafuco

New member
Jan 9, 2022
3
0
Hi, I got NC2 earbuds, when I make Whatsapp video calls the communication is cut, it appears the message "poor connection" and the Wifi on the phone is taken down, and sometimes also in the whole house. I have to reset the router to restore the Wifi. The Internet speed is around 90 Mbps.

The earbuds are paired to my phone with SBC. I suspect there is something related to Android 11, because I tried this scenario in another phone with Android 8 and all was good. My phone is Xiaomi Mi Note 10 with Android 11. Any idea guys?
 

ThatLatinGuy

Senior Member
Jul 30, 2013
149
28
Thats really strange does it happens when using the earbuds in other apps?
How far away are you from the router when this happens?
Does it happens with other phones?
 

pafuco

New member
Jan 9, 2022
3
0
This is quite strange. I'm about 2 or 3 meters away from the router, I start a Whatsapp video-call by using these earbuds and everybody loses Wifi at home and I have to reset the router. I can't figure out until now how this can be possible.