Earbuds takes down WIFI and router should be reset

[pafuco]

Hi, I got NC2 earbuds, when I make Whatsapp video calls the communication is cut, it appears the message "poor connection" and the Wifi on the phone is taken down, and sometimes also in the whole house. I have to reset the router to restore the Wifi. The Internet speed is around 90 Mbps.

The earbuds are paired to my phone with SBC. I suspect there is something related to Android 11, because I tried this scenario in another phone with Android 8 and all was good. My phone is Xiaomi Mi Note 10 with Android 11. Any idea guys?

 

[ThatLatinGuy]

Thats really strange does it happens when using the earbuds in other apps?
How far away are you from the router when this happens?
Does it happens with other phones?

 

[ThatLatinGuy]

I mean other phones with android 10+ os version

 

[pafuco]

This is quite strange. I'm about 2 or 3 meters away from the router, I start a Whatsapp video-call by using these earbuds and everybody loses Wifi at home and I have to reset the router. I can't figure out until now how this can be possible.

 

[ThatLatinGuy]

Taking a Wild guess I would assume that the frequency is causing an interference with your router.

Heres more information.

Can a Wireless Headset Interfere with Wi-Fi? | Gizbuyer Guide

Wireless headsets are convenient, easy to set up, and overall less of a hassle than wired versions because you have less chance that cords can get tangled. You also have

gizbuyerguide.com