Email notification content is hidden NOT on lock screen

[danideen]

My email is connected to corporate exchange but for some reason the email notification content is hidden. It is NOT on lock screen but when the phone is unlocked. I checked all the notifications settings and email settings but there is no such option. The only option to hide the content is on lock screen.
By the way, when I have 2 mails or more I can only see the number of emails I have without the option to expand it.

Does anyone know how to fix it?

 

[pedmond]

Edge lighting hides the notifications. If you have it on, try turning it off and see if that helps.

 

[danideen]

Edge lighting hides the notifications. If you have it on, try turning it off and see if that helps.

Tried to disable it but it didn't solve the problem. I do see the notification for new email but I see it only as "2 new emails" and can't expand it

 

[danideen]

Just to update that it was solved.
The problem was that I had SD card from my previous phone and it was not encrypted. I formatted and encrypted the card and it is good now