Does anyone uses the work profile? cause everytime that i update the EMUI, the work profile stops recognize the security pattern. Last night before i update, i just changed to PIN number to test, same thing... it keeps telling me that the number is wrong after the update is finished. i have to delete the work profile and set up all again.
EMUI 9 and Google work profile Problem
- Thread starter felipy2k
- Start date
https://uk.community.huawei.com/software-40/work-profile-broken-876/index2.html
my last huawei device period .... they need to learn that doenst matter if you have top notch hardware if your software sucks a big time!
my last huawei device period .... they need to learn that doenst matter if you have top notch hardware if your software sucks a big time!
I catched the same issue with P20 Pro last week. Had to reset my phone, I could not unlock and delete work profile only. Pin was not accepted.
---------- Post added at 11:38 AM ---------- Previous post was at 11:38 AM ----------
How you manage to remove work profile without pin?
---------- Post added at 11:38 AM ---------- Previous post was at 11:38 AM ----------
How you manage to remove work profile without pin?
The is no option to set New Work profile, when you are locked. Only modifying sync properties, accounts inside work profile. You can disable work profile, but you will never able to enable it back.
Can You kindly demonstrate by screenshot how can you create New profile, while old still exist (even without profile lockdown)? I do not see such options.
---------- Post added at 03:07 AM ---------- Previous post was at 03:06 AM ----------
Also interesting to know what or who is Device Admin in Your case?
Accounts... And remove the work profile
Mine is in portuguese ...remover perfil de trabalho !!
Mine is in portuguese ...remover perfil de trabalho !!
Attachments
In my case it requested PIN - I was not able to delete without confirmation. Which version of software you have? I had issue after update to 9.0.0.270, but I have P20 Pro.
I really dont care about any Huawei update , really ... Next phone Pixel 3a... Honest smartphone ever ...$399
Unfortunately I could not switch so easily. I need solution.
There are some new comments here
https://uk.community.huawei.com/software-40/work-profile-broken-876?sort=dateline.desc#comments
but no signs of movement from Huawei
I have to use Microsoft Company Portal for my working email, which create a google working profile. It has the same issue every time I update the Huawei software. Here is my workaround:
1. Go to Settings - Users & accounts - (Go to the bottom) Remove work profile. Be careful, at this stage, do not uninstall the Company Portal or change anything.
2. Open Company Portal app - choose delete the current profile (or something like that) and re-enroll your device.
If everything used to work, it should work now. The key is don't uninstall the Company Portal app, otherwise you may probably need to go through the lengthy App launch/Permisssions/Administrative privilege things to make it work.
Regarding who to blame on this issue, (1) the compatibility of Huawei (but since apparently US is banning US companies from working with Huawei, it may get worse); (2) Microsoft ( I really had bad experience with their company portal app and their recent software updates (aka office updates) in general; (3) Google? The working profile thing is not very intuitive. When download a pdf from my working email, I cannot even read it without having to install an app withing the working profile.
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