Encryption unsuccessful

Metal-Moe

Member
May 29, 2014
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Hey there!
I have a problem: My wife's WIKO rainbow 3g suddenly showed this message:



She pressed the button several times, but nothing happened.
I booted the phone into stock recovery and tried to wipe /data, but then it says "mount /data error! Force format /data". It looks like it starts to format, but after a few seconds it ends with no message at all. Tried to reboot afterwards, but now it is stuck in the "Rainbow"-bootscreen.
Tried to update the phone using the WIKO software, but the phone isn't recognized anymore.
It's still on stock recovery, as it isn't rooted yet.

Is it possible to root the phone and install a custom recovery in stock recovery mode? Or is there any other way to make the /data partition accessible again?