EverDock USB Type-C Adapter Review

TheHeeyyy

Senior Member
Apr 3, 2012
54
25
0
Ever since I got my Nexus 6P, I have been searching for a charging dock I can use with it. Although there are several USB Type-C charging docks available on sites like Amazon, none of them support fast charging. Once I heard that FUZ Designs released a USB Type-C adapter for the EverDock, I ordered both the adapter and the dock. The adapter comes with a USB-C to USB-C cable, so I was excited to finally get a charging dock that supports fast charging. I have now received my order, and it leaves a lot to be desired. The good news is that the included USB-C to USB-C cable is made by Anker, and appears to be identical to this one on Amazon:
https://www.amazon.ca/Anker-Devices-Including-MacBook-ChromeBook/dp/B0119OI9XU/ref=cm_cr_arp_d_product_top?ie=UTF8

The cable appears to be of good quality, and rapid charging works. The EverDock itself is also fine. The problem is the USB Type-C adapter. First of all it was clearly made with a 3D printer, as the edges of the adapter are very rough. Comparing the quality of the USB Type-C adapter to the included Lightning adapter is night and day. Second, because the edges of the adapter are very rough, it is very difficult to insert and remove the adapter from the EverDock. I could live with both of those issues, but the deal-breaker is the fact that the adapter does not sit flush with the base of the EverDock. The top portion of the adapter is too tall, so it juts out with the USB plug. The adapter cannot fit inside the EverDock's silicone bases, and docking the phone so elevated from the base makes it unstable. The order includes two adapters, with one meant for phones without a case and the other for phones with a case. The difference is seen in the length of the top portion of the adapters, but both are too tall to sit flushed with the base of the EverDock. Here are some pictures I took (the adapter intended to be used for phones with cases has "N C" engraved on the front):
http://imgur.com/a/f2sRA

I have contacted Fuz Designs support to see if these problem can be addressed, and will post any updates I receive. In the meantime, I would recommend against buying the EverDock USB Type-C adapter.
 
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Firehand81

Member
Apr 12, 2011
20
1
0
I just got mine (expect type-c to usb-a cable, also anker) today and quality is indeed fairly horrible...
I also have problems getting cable flush with bottom, since it's so bloody thick (I forced it in finally, removed and noticed that most of plastic is removed and inside cables are visible).
 

TheHeeyyy

Senior Member
Apr 3, 2012
54
25
0
I just got mine (expect type-c to usb-a cable, also anker) today and quality is indeed fairly horrible...
I also have problems getting cable flush with bottom, since it's so bloody thick (I forced it in finally, removed and noticed that most of plastic is removed and inside cables are visible).
I was able to get the Anker USC-C to USB-C cable flush with the bottom without much trouble. It did leave some marks on the cable, but it didn't expose the inner cables. Maybe the USB-C to USB-A cable is thicker?
 

ZPrimed

Member
Aug 22, 2010
39
4
0
Mayfield Heights, OH
I can confirm these are kinda garbage right now. They actually took the "product" back off the site. I didn't even get offered the choice between a C-C cable or an A-C cable (which would've been my preference, since I have a "charging table" that's supplied by an Anker 5-port charger). They sent me a C-C cable so I can use the factory 5x charger... which has annoying coil whine / squeal when it's charging. :/ Also, the cables I was sent (I ordered two) were the older style Anker with a cylinder-style strain relief instead of the smoothed / molded thing on their "upgrade" cable you linked above.

The "no case" version of the adapter won't even seat into a Nexus 5x that has no case on it. Doesn't quite stick up enough to make full contact, phone doesn't think it's plugged in. :rolleyes:

The with-case version works but only with ultra thin cases, partially due to the angle at which the connector comes out (tilting the whole phone back more than it needs to be).
 
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sean7021

New member
Oct 19, 2012
2
0
1
Received my today and they are total garbage. I ordered one of each and none of them are satisfactory. Sent Fuz an email seeking a refund
 

TheHeeyyy

Senior Member
Apr 3, 2012
54
25
0
I did get a response from FUZ Designs about the lackluster quality of their USB Type-C adapter, and they admitted that it was 3D printed in their office. They showed me this picture of how the EverDock should look after installed, and asked me if mine looked the same:

http://imgur.com/Igg5c23

It appears that they used the case adapter in that photo. When I initially inserted the USB Type-C cable into the adapter, the plug stuck out more than was shown in their photo. After applying a considerable amount of force I was able to make the plug sit flushed in the adapter, and with the case adapter installed it matches the picture Fuz Designs sent me. Now my phone isn't as elevated as it was previously when docked.
However, aside from the rough quality of the adapter I still have two issues with it. First, the silicone bases cannot fit on the EverDock with the adapter installed, because the adapter still does not sit flushed in the EverDock. Second, after inserting the USB Type-C plug flushed into the adapter, the bottom of the plug sticks out of the bottom of the dock. I am unable to route the USB Type-C cable on the bottom of the dock, and I do not know how the people at Fuz Designs were able to get the dock to sit flat with the cable installed.

I emailed Fuz Designs back to see if they can address these remaining issues, but it has now been a week without a response. My experience with Fuz Designs’ support has been very unsatisfactory, as I had to wait several business days to get responses to my inquiries about the delay in the shipment of the USB Type-C adapter, my first email regarding the quality of the adapter, and the lack of a response to my reply. Based on their poor customer service and the quality of the adapter I will not be buying any Fuz Designs products in the future. I will be investigating DIY-solutions to salvage the money I spent on the EverDock.
 

Firehand81

Member
Apr 12, 2011
20
1
0
After we have received a few of the cables back we noticed that some are thick, and others are not. I believe that wherever these cables are coming from they have different versions of the cable manufactured at different times in the same stock.

Unfortunately ordering a new cable is a risk since they may just be sending out the thicker cables now. Which is also the issue we've experienced with almost all other USB C cables.
Got that kinda email from Fuz Designs, while adapter is low quality, cable issues seem to be worst, which falls for Anker quality issues.
 

jeffreytz

Member
Dec 12, 2008
16
0
0
Chicago, IL
captainevo.tumblr.com
Ever since I got my Nexus 6P, I have been searching for a charging dock I can use with it. Although there are several USB Type-C charging docks available on sites like Amazon, none of them support fast charging. Once I heard that FUZ Designs released a USB Type-C adapter for the EverDock, I ordered both the adapter and the dock. The adapter comes with a USB-C to USB-C cable, so I was excited to finally get a charging dock that supports fast charging. I have now received my order, and it leaves a lot to be desired. The good news is that the included USB-C to USB-C cable is made by Anker, and appears to be identical to this one on Amazon:
https://www.amazon.ca/Anker-Devices-Including-MacBook-ChromeBook/dp/B0119OI9XU/ref=cm_cr_arp_d_product_top?ie=UTF8

The cable appears to be of good quality, and rapid charging works. The EverDock itself is also fine. The problem is the USB Type-C adapter. First of all it was clearly made with a 3D printer, as the edges of the adapter are very rough. Comparing the quality of the USB Type-C adapter to the included Lightning adapter is night and day. Second, because the edges of the adapter are very rough, it is very difficult to insert and remove the adapter from the EverDock. I could live with both of those issues, but the deal-breaker is the fact that the adapter does not sit flush with the base of the EverDock. The top portion of the adapter is too tall, so it juts out with the USB plug. The adapter cannot fit inside the EverDock's silicone bases, and docking the phone so elevated from the base makes it unstable. The order includes two adapters, with one meant for phones without a case and the other for phones with a case. The difference is seen in the length of the top portion of the adapters, but both are too tall to sit flushed with the base of the EverDock. Here are some pictures I took (the adapter intended to be used for phones with cases has "N C" engraved on the front):
http://imgur.com/a/f2sRA

I have contacted Fuz Designs support to see if these problem can be addressed, and will post any updates I receive. In the meantime, I would recommend against buying the EverDock USB Type-C adapter.
I also purchased the USB C adapter - Fuz didn't want to sell me one since they've been having problems such as yours, but I pressured them into it and they finally relented and took my order. It took four months to get them and they didn't supply the cable, but have me the link to Amazon for the cable you mention. However Anker actually stopped selling that cable and Amazon substituted another Anker cable. While the cable itself is of excellent quality, it doesn't work at all with the EverDock becuase the cable is too thick - it won't go in the channel in the base of the dock so it won't sit flat, won't "stick" to the desk, so it makes the dock useless. And of course, as you mention, the silicon bases don't fit over it correctly so it doesn't work anyway.

I'm trying to see if I can find a "thin" USB C cable that will work with the EverDock channel, figuring I can use a dremel on the adapter to make the connector fit. If anyone else has been able to find a cable that works I'd appreciate hearing about it.
 

KLoNe1

Senior Member
Jun 28, 2010
602
84
28
Brisbane
I also purchased the USB C adapter - Fuz didn't want to sell me one since they've been having problems such as yours, but I pressured them into it and they finally relented and took my order. It took four months to get them and they didn't supply the cable, but have me the link to Amazon for the cable you mention. However Anker actually stopped selling that cable and Amazon substituted another Anker cable. While the cable itself is of excellent quality, it doesn't work at all with the EverDock becuase the cable is too thick - it won't go in the channel in the base of the dock so it won't sit flat, won't "stick" to the desk, so it makes the dock useless. And of course, as you mention, the silicon bases don't fit over it correctly so it doesn't work anyway.

I'm trying to see if I can find a "thin" USB C cable that will work with the EverDock channel, figuring I can use a dremel on the adapter to make the connector fit. If anyone else has been able to find a cable that works I'd appreciate hearing about it.
Please keep us updated. I love my EverDocks but they haven't gotten back to me about the USB-C adaptor or cable from months ago...
 

Surferride

New member
Feb 5, 2011
2
0
0
Zurich
www.itcentralpoint.com
Looking for adapter too

I am also looking for these usb c adapters for my everdocks :/
I have a friend with a 3D printer I will try to check with him if printing an adapter would be something feasible to do. It would be so simple if Fuz Designs could provide the 3D printer plan they used to work on it and make it better...
 
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